NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

Add to compare

Starts from $3.29 / Month

See Plans & Pricing

NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

Are you using NordVPN?

Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 5741-5750 out of 11737

X

Xav

10/20/22

5 out of 5

Very good experiance with Dean and all assistance team

Very good experiance with Dean

C

Christine

10/20/22

5 out of 5

Jacob helped me with all my queries

Jacob helped me with all my queries, very satisfied

GK

George Kampas

10/20/22

5 out of 5

Very fast response!

I had a technical question about their services and I used the chat service. I was assigned to e representative in just 10 seconds and Toby answered all my questions and helped me understand how to solve my problem.

F

François

10/20/22

5 out of 5

I met a issue with the last upgrade of…

I met a issue with the last upgrade of the software. I used NordVPN Chat and Harley help me to find out and resolve my problem. More, the interaction with her was very good. Glad to have NordVPN!

KM

Kevin M

10/20/22

5 out of 5

Bart was a great help

Bart was a great help with solving my login issue. Also explained how to use the Nord Interface. Also to see my IP address

S

Steve

10/20/22

5 out of 5

Great response with streaming issues…

Great response with streaming issues with NordVPN customer support. Spent several hours over a few days sending messages to support. Support highly recommended a Live support chat. Connected with Estella. After several tests and verifications, Estella resolved all of my issues!! I will installing NordVPN on all of my devices!

P

PER

10/20/22

5 out of 5

I used MFA/2FA and I lost my phone

I used MFA/2FA and I lost my phone. I got a new one and I got problems with the MFA. I contacted NordVPN support by chat and asked if they could turn MFA off, but I had to identify myself answering questions when and how I signed for an account. I didnt keep my first email from NordVPN and I also lost my credit cards with the phone, so I was not able to answer any of the questions.. But, then my excellent chat agent Aoife suggested I could send a screenshot of my bank statement, and then it ...

Read more

S

Sofia

10/20/22

5 out of 5

Internet security was a lot better than having nothing

I have always valued the use of a VPN and I started a trial for Nord and really enjoyed the ease of use and the benefits that came with it. Eventually I purchased a full subscription, but became tight on finances shortly after. Although I did not want to cancel, I knew I had to. I was going to cancel my subscription until I spoke with a great representative named Heath, who kindly persuaded me to reconsider and reminded of the benefits I had bought, which honestly I had forgotten. I thought ...

Read more

JG

Jambo G

10/20/22

5 out of 5

Support was friendly - Harper did a Fantastic Job!!!

Support was friendly, efficient and took care of me because I am a reoccurring customer. Great job and thank you for all of the quick Amazing Support!!!

OV

Olivier Valkenburg

10/19/22

5 out of 5

Good customer service !

Date of experience: October 20, 2022

Free vendor scorecard

Evaluate NordVPN objectively with the VPN software scorecard

A weighted VPN software vendor scorecard to score NordVPN against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].