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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5701-5710 out of 11737

T

Tom

10/22/22

5 out of 5

Ethan was awesome

Ethan was awesome! Helped me with some connectivity DNS issues and stayed with me through the entire process. Really don't know how it could have been any better. Highly recommend! Thanks Ethan!

R

Ro

10/22/22

5 out of 5

Problem quickly solved with Bethany's…

Problem quickly solved with Bethany's excellent assistance. Great service.

RZ

Ricardo Zavala

10/22/22

5 out of 5

I had a conection problem

I had a conection problem, I was chatting with ROGER, he helped me a lot, and fixed the problem. I congratulate Roger and thank him for his great help and time.

C

Carlo

10/22/22

5 out of 5

Satisfied, from an Italian Customer

I'm honestly and definitely satisfied with the customer service live agents’ job. Jacob , who was the live agent that helped me out , was very kind and professional. If I had to rate his support I’d give him a 10/10.

R

Robert

10/22/22

5 out of 5

streaming service troubleshooting EON

Carl troubleshooted my streaming problem. I had a solution in less than 5 min even if the streaming service is not officially supported by nordvpn.

ZC

Zachary Cardwell

10/22/22

5 out of 5

Talia was great

Talia was great! She solved my problem literally in minutes and turned a not so great worry (having to create a temp account for a dedicated ip) to a very easy experience.

DM

Dan McDonald

10/21/22

5 out of 5

Excellent support!

I had a very unique problem and Nord support Stuck with me for a few hours until it was resolved. Can’t recommend Nord VPN enough. It’s been great for all my applications needed and now I have had a great experience with their support.

L

Louis

10/21/22

5 out of 5

I was having a problem with my billing…

I was having a problem with my billing and Evan was able to help me out and get me all sorted out. I've been using NordVPN for 2 years now and haven't had any issues.

D

Della

10/21/22

5 out of 5

Fantastic Customer Service

Astred was extremely helpful and resolved all my issues. Thank you!

JS

Juan Salado

10/21/22

5 out of 5

Bart solved the issue

Date of experience: October 22, 2022

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].