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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5681-5690 out of 11737

K

karen

10/23/22

5 out of 5

problem was solved

Date of experience: October 24, 2022

JD

Jared Dull

10/23/22

5 out of 5

Thanks Steve!

I was chatting with Steve to get a refund for an auto-renew charge that I wasn't expecting and he help me change my mind by offeribg a few more months of service at no extra cost. Too good of a deal to turn down.

CG

Christianne Gopaulsingh

10/23/22

5 out of 5

Best helper ever!!

Luna and Eryc made my nord help session a success 20/10!!

KJ

Kiva John

10/23/22

5 out of 5

Accessing world from behind the Pakistan's wall

I was having issue accessing my IPcamera in Germany from Pakistan. Nord helped me in accessing it without crazy internet blocking wall.

GG

goomea goomea

10/23/22

5 out of 5

Counselor vince

Counselor vince, who helped me with my counseling, listened to me till the end and responded kindly.

C

customer

10/22/22

5 out of 5

Online agents are amazing

I have used Nord for a few months. They have twice helped me out with a fairly specific techincal request that is not covered in covered in the FAQs or online. What is most amazing is that they have helped during weekends and evenings.

J

J.S

10/22/22

5 out of 5

Great service with trouble logging into my account

I had a problem with logging into my account and the customer support agent Grace was very helpful, patient, and kind! They solved my initial problem with the MFA and got me into my account very quickly. They answered my many questions and even gave some advice on the different authenticator apps to choose from. They made sure my problem was solved before parting ways. 10/10 service!

ST

Shadvin Technology Inc

10/22/22

5 out of 5

Great technical support!

My experience with Brad was great. He stayed online with me for at least 30 minutes helping me figure out my issue. At the end of our session. Everything worked as expected. Great support, patient and kind. Thank you, Brad.

MM

Marc Molina

10/22/22

5 out of 5

Roger helped me out solving my login…

Roger helped me out solving my login issues and was fast and straight to the problem, thank you so much Roger!!

A

Andy

10/22/22

5 out of 5

Excellent customer service!!!

Excellent customer service!!!! I was traveling and needed help connecting to my TV service so I could watch a football game. They helped show me the steps and it worked! Thank you NordVPN!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].