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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5671-5680 out of 11737

D

David

10/23/22

5 out of 5

One of the best things about Nord is…

One of the best things about Nord is how dedicated and patient and thorough its help team is. As having a VPN becomes more and more a must, so too does having the reassurance you can get help, especially if you're not paticularly tech savvy, in ensuring it runs compatibly with your online needs. There has never been a time where I've found the experience of contacting Nord's help team to be anything other than diligent, courteous, and dedicated to problem-solving to the best of their ...

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K

Ken

10/23/22

5 out of 5

Fast and Friendly Service

Kayla was friendly and helped me to get my issue of renewing my Dedicated IP resolved quickly.

PT

Phanum Team

10/23/22

5 out of 5

Fantastic customer service

Fantastic customer service (even when you are not a customer yet). They help you with all your questions! Elmer helped me understand even if I made the right purchase. I am a software engineer so I need a dedicated IP for work. Thanks to Elmer now I know I made the right choice :)

G

Genika

10/23/22

5 out of 5

Excellent Service! Thx Wayne!

I absolutely love this company. I have been a customer of theirs the last few years. Today, Wayne and his team assisted me and was very helpful and went above and beyond to meet my needs. I will continue to be a loyal customer. Thanks Wayne!

RP

Renier Pieters

10/23/22

5 out of 5

I wanted to cancel my subscription and…

I wanted to cancel my subscription and they helped me with other methods to connect. I am trialing it to see how it goes.

B

Bgary

10/23/22

5 out of 5

Jaylee was very helpful in helping me…

Jaylee was very helpful in helping me understand what I needed to do and took care of it for me. Nord has the best chat help I've ever encountered. Thank you!

SM

Serge Mykhaylenko

10/23/22

5 out of 5

Doug has been very helpful in managing…

Doug has been very helpful in managing my query in regard to refund.

JP

Jonathan Papina

10/23/22

5 out of 5

Wonderful support

I had a problem with my account not processing my payment. Went back-and-forth with Garry for about 10 minutes before he fixed the issue. Absolutely wonderful support and a great service!

SO

Svein Ove Bakko

10/23/22

5 out of 5

Great customer service!

Date of experience: October 24, 2022

MS

mike streeter

10/23/22

5 out of 5

Customer Agent Magnus was really…

Customer Agent Magnus was really helpful, friendly and sorted a good new 2 year + deal for me. Thanks NordVPN - keep up the good work!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].