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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5651-5660 out of 11737

Z

Zachariah

10/24/22

5 out of 5

Amazing customer service

Amazing customer service, Khai helps me solved the problems step by step for Windows version VPN, and answer all my queries, 10 likes for him!!! :)

SH

Sam Hanson

10/24/22

5 out of 5

Nick - the web chat agent.

The Agent - Nick was very helpful in resolving my issue and was straight to the point which I appreciated.

U

User

10/24/22

5 out of 5

Had a problem installing nordvpn while…

Had a problem installing nordvpn while in Turkey. Eryc new the solution immediately!!! Awesome experience!

AA

Ayo Akinti

10/24/22

5 out of 5

Excellent customer service

Josephine was really helpful

JB

Jacob Box

10/24/22

5 out of 5

Carlos was an AMAZINGLY helpful agent!

I was lucky enough to be connected with your agent Carlos. While I was chatting with a few other VPN service agencies, Carlos was the one who sold me on NordVPN, and I am so grateful for his knowledge and courteous service! Without his input I would not have subscribed, but I did! He is an excellent customer service agent and I appreciate all he did to help!

JM

Joel Moses

10/24/22

5 out of 5

Very helpful and friendly Customer…

Very helpful and friendly Customer service by Logan. Polite and quick to resolve the issue at hand. Top service

M

Mila_

10/24/22

5 out of 5

Great helpdesk NordVPN

I am using NordVPN for almost 2 years now, and since few weeks ago I had some issues with connectivity to specific sites. After checking the help section I used the chat bot option. Since the automatic suggestions didn't work I was transferred to an agent....in 30 seconds... no long waiting, elevator music...perfect! First agent couldn't solve the issue so I was transferred to "General Info" department. Agent Willow took it from there and provided a solution. I rate the customer service ...

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K

Kunibert

10/24/22

5 out of 5

Derrick helped me to solve Netflix issue

Derrick helped me to solve Netflix issue by offering a different browser. I opened my SeaMonkey browser and it worked! I am very very happy that Derrick(2nd agent in the chat) helped me quickly!

TG

Tohid Gadiri

10/24/22

5 out of 5

I had a problem logging in Nord…

I had a problem logging in Nord account, But Jane helped me a lot, for about 2 hours, and solved my problem very dextrous person, I really admire her

JS

Justin S

10/24/22

5 out of 5

My assistant Doug was very helpful

My assistant Doug was very helpful and listened to what I had to say 5/5

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].