9.8
SpotScore
NordVPN Reviews in October 2026: User Ratings, Pros & Cons
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NordVPN Reviews & Ratings
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Spotsaas Editor’s POV
NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more
NordVPN pros and cons
Reliable and consistent VPN performance with fast and trusted connections.
Easy to use interface that works reliably for most users.
Excellent customer support, with quick responses and effective resolution of issues via live chat.
Provides a sense of privacy and security, even against potential government surveillance.
Subscription or billing issues are occasionally reported, causing temporary service interruptions.
Some customer service errors or initial misinformation require additional follow-ups to resolve.
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Showing 5631-5640 out of 11737
E
Eliad
10/25/22
A super quick response
I am a long time user of Nord VPN, I have been using their VPN a lot of the past two years. I have totally forgotten about the auto renewal for my subscription and I was suddenly surprised by a large bill on my email. I had spoken with one of their agents on online chat, Nathaniel, and they helped me solve the issue in less than half a minute. I was so surprised by the kind help from Nathaniel and all the issues were resolved super quick! I am highly satisfied by Nord's impressive ...
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MK
Mpumelelo Kunene
10/25/22
Great support
Anabelle is very helpful, honest and patient and ensured that I left the chat satisfied with the questions that I posed to her.
TH
Thomas Harper
10/25/22
My support agent Matthew was the best!
My support agent Matthew helped me deal with a sensitive issue with incredible grace and technical prowess. He was eager to help and go the extra mile all the way throughout, and in the end he solved every single one of my problems! Massive thanks to you Matthew for helping me sort this one, you are the best!
H
HS
10/25/22
I have problem accessing my local drive…
I have problem accessing my local drive (NAS device) when my NordVPN is activated. I tried many things as suggested in the forum but none was working. I contacted the chat support - Mariana. She patiently collecting my problems and suggested few solutions. Finally - she suggested to change the VPN protocol into IKE2 and my problems solved. Thank you Mariana.
N
Nick
10/25/22
Great customer service experience!!!
I ran into connection problems when I updated the app, and reached out to customer support through the chat feature. I was connected to Aiden who was amazing. He was super professional, patient, and courteous. He walked me through step by step, until we resolved the problem. Can't say enough good things about him. On a broader basis, NordVPN's customer service in general was great. I especially liked how quickly I was able to get connected to someone.
BS
Benedikt Schabbach
10/25/22
Refund
My subscription was automatically renewed when I didnt need it anymore. Bruno helped me to get a full refund, awesome!
H
HS
10/25/22
I have problem accessing my local drive…
I have problem accessing my local drive (NAS device) when my NordVPN is activated. I tried many things as suggested in the forum but none was working. I contacted the chat support - Mariana. She patiently collecting my problems and suggested few solutions. Finally - she suggested to change the VPN protocol into IKE2 and my problems solved. Thank you Mariana.
S
Stefan
10/25/22
Great as always
Always a great company to deal with. For my recent issue, Luna on support was very patient and knowledgeable and helped me solve the problem.
N
Nick
10/25/22
Great customer service experience!!!
I ran into connection problems when I updated the app, and reached out to customer support through the chat feature. I was connected to Aiden who was amazing. He was super professional, patient, and courteous. He walked me through step by step, until we resolved the problem. Can't say enough good things about him. On a broader basis, NordVPN's customer service in general was great. I especially liked how quickly I was able to get connected to someone.
M
Maggie
10/25/22
Lawrence was very helpful and polite
Lawrence was very helpful and polite. Good job!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].