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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5581-5590 out of 11737

M

Martijn

10/27/22

5 out of 5

Quick successfull response!

I was helped patiently, friendly and with success by Jacob from the chathelpdesk when I couldnt set up an account for a new streaming service!

D

Drew

10/27/22

5 out of 5

Eugenia went above and beyond to help…

Eugenia went above and beyond to help me! I was ready to change VPNs but their care and attentiveness saved a customer. Thanks Eugenia

AC

Alex Crapo

10/27/22

5 out of 5

Better than I expected

Customer service was kind and informative. I ended up getting a better deal than expected.

DF

Dan Fone

10/27/22

5 out of 5

I used the NordVPN chat help service…

I used the NordVPN chat help service and Larry gave me succinct help, came across as an actual human and sorted my issue which did turn out to be pretty basic. A good experience though.

P

pavel

10/27/22

5 out of 5

great job

Sometimes stops working from Russia. But the help center always solves the problem. This time I thank the assistant Estella. Overall a great product!

DS

Dor Sa

10/27/22

5 out of 5

Workaround for Iran - OpenVPN (TCP)

I use it in Iran during revolution when all net is down. I couldn't get connected the old way. Opened a ticket with Nord support, got some pretty dope workaround, and got connected like a charm :)

JB

Joseph Brown

10/27/22

5 out of 5

Quick response

Quick response, clear and concise. Helpful. Tyrone from NordVPN Help Desk, you're the man!

P

Petlover

10/27/22

5 out of 5

A great VPN service

A great VPN service, reliable and consistent with very rare drop-outs. Their Customer Service is great too. They value recurring customers and have good offers on all year round. Aoife has just been helping me out with my subscription and was a real star. Thanks so much!

T

Toby

10/27/22

5 out of 5

VPNs aren’t simple…

VPNs aren’t simple, but discussing with support to get mine up and running was very smooth and they calmly took me through the technical details to solve a tricky problem. Thanks especially to Leroy and Estella for the support.

G

Gloria

10/27/22

5 out of 5

Go to Anabelle!

I got connected with Anabelle, and she was extremely helpful! She was very patient with me, and gave me great advice and support. Contacting customer support always seems very daunting, but she made it so easy and friendly. 10/10 recommend her support.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].