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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5561-5570 out of 11737

DK

David Kang

10/28/22

5 out of 5

Has been happy customer for last 7…

Has been happy customer for last 7 years. Had an issue with my auto renewals but Donald help me out greatly.

K

Kneipenterrorist

10/28/22

5 out of 5

Unexpected consequences

I had a problem with some of my software not working fine. But Jacob from the NordVPN Live Chat Support helped me out. :) It took a few minutes, to figure out the problem. But then the solution was just as easy as installing NordVPN. :) So, still love the service and hope it will grow and get better from time to time. Thank you Jacob for your help. I really appreciate the time and effort you put into resolving my case. With best regards from Germany! :)

P

PPC

10/28/22

5 out of 5

Eugene was amazing

Eugene was amazing. I contacted to cancel but my issues were resolved really quickly. Thanks so much, Eugene.

JT

James Taylor

10/28/22

5 out of 5

Kayla and Joel Rock!

Both Kayla and Joel were very knowledgeable and knew exactly what to do to correct my issues.

PD

Pat D

10/28/22

5 out of 5

They fixed my problem

Date of experience: October 29, 2022

TJ

Tyler James

10/28/22

5 out of 5

Persistent and excellent customer…

Persistent and excellent customer service despite my frustration and poor attitude, my issue was resolved quickly!

VU

VPN User

10/28/22

5 out of 5

Keep things short and simple

Keep things short and simple - just the perfect service.

A

Andrew

10/28/22

5 out of 5

Great service

Great service! (Talia) :-) Sorted out my issue

R

Rob

10/28/22

5 out of 5

Best Service I've had in a Long time!

Sean helped me figure out my issue when it wasn't even the NordVPN app that was the problem. Thanks Nvidia for messing up my computer, anyways Sean took many steps and did many things and we finally found the issue and Sean stayed calm the entire time and cheered me up when I thought I was going to have to reinstall windows. He saved me!

SR

S. Reynolds

10/28/22

5 out of 5

Chat Assistance Worked!

So... I won't lie. I was so frustrated with support tickets to Nord VPN, I felt like I was going in circles. Concerned that I was going to end up in the same communication in a circle, I took a chance using the Nord VPN Chat assistance. Much to my surprise and chagrin, I was met with top-notch customer service with Phoebe (shift supervisor), Grace, Elliott, and Hunter. They all addressed the issue I had, and got it resolved within a matter of minutes. Thank you so much for helping me fix ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].