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NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5531-5540 out of 11737

JW

Jae Wook Jeong

10/30/22

5 out of 5

Friendly and fast refund guidance.

I was connected very quickly with the agent for a refund consultation. The refund consultation went very quickly, and the extension conditions suggested by the agent were also satisfactory. Thanks, Jess!

A

anonymous

10/30/22

5 out of 5

Excellent chat service

Jerico was able to quickly answer my numerous Questions and solve problems without any repeat of questions or automated responses

A

Aery

10/30/22

5 out of 5

Fast problem solving

I couldn't connect to the servers, so I tried to contact the live chat. Apparently, the automatic messages send me the methods that I've tried, and it didn't work. So it switches my chat to an agent. Thanks to Oliver, they managed to help me right away! Thanks alot dude

K

KJA

10/30/22

5 out of 5

LOGAN rescued me ... Through a series of helpers I ended…

Through a series of helpers I ended with LOGAN who had the patience of Sean and Jackson but kept waiting for me at 2.30am + when I am in Athens Greece to wait for me while I put eye drops in (eye surery a week ago) and now I thank you. They were al professional but LOGAN took me all the way to clarify my account issues. Why is it so difficult to overcome someon logging in with the wrong address? I forgot and logged in with a private address instead of the gmail for everything else. Logan, ...

Read more

N

Nick

10/30/22

5 out of 5

Received very effective support

Received very effective support after reaching out when one of the services I wanted to use through Nord wasn't working and Joffrey was able to effectively work with me to work through the problem and find me a solution that resolved it.

DS

Dean Sturkie

10/30/22

5 out of 5

Jaylee was my customer service…

Jaylee was my customer service Representative. I asked a few questions and she took care of everything I asked with an education and knowledge that most customer services do not have this day and time. She was professional and solve my problem.

A

ALLEN

10/30/22

5 out of 5

Elmer walked me through what I needed…

Elmer walked me through what I needed to do when the system didn't want to let me back in...

J

Julius

10/30/22

5 out of 5

Great customer support!

The support was really nice and straight-forward. Helped me thoroughly with all my questions and regards. I too, work in customer support and I know how stressful it can be. Would recommend :)

D

Dan

10/30/22

5 out of 5

Auto Renewal Issue

I had been charged via auto-renewal 2 weeks earlier than my subscription end date. I spoke to an Lennie via chat. They informed me they send out an email 30 days before charging (my stupidity for missing it), I had planend to move onto the 2 year plan as it was better value for money. Lennie gave me 2 choices I was able to cancel and then subscribe to the 2 year plan, or as they value repeating customers offered me an additional 18months of NordVPN with the money that had already been ...

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AM

At Mar

10/30/22

5 out of 5

Customer Service Rep Angelo was so so…

Customer Service Rep Angelo was so so healpful! Really happy with my experience

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].