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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5521-5530 out of 11737

N

Nayef

10/31/22

5 out of 5

Elizabeth helped me with kindness &…

Elizabeth helped me with kindness & patience through my issue and was able to resolve it. Speaking with customer service helped me get exactly what I needed. Totally deserves 5 stars.

LE

Lily Elsbrock

10/31/22

5 out of 5

Very helpful and communicative

Very helpful and communicative ! Offered prompt and relevant help immediately!

G

Garrison

10/31/22

5 out of 5

Awesome service!

Eugenia and NordVPN is awesome and was very helpful! Love the service and the product!

TJ

The Jon Doe

10/31/22

5 out of 5

Eugenia The Great!!

To the point and offered a great solution for my issue. Eugenia was a very fast professional.

MY

Mr Yardley

10/31/22

5 out of 5

Many thanks Elizabeth for sorting…

Many thanks Elizabeth for sorting renew. Thanks and will use again

A

A

10/31/22

5 out of 5

Great Customer Service

Evan was great and able to help me with my Nord VPN subscription.

EM

esther methe

10/31/22

5 out of 5

The service was very well done

The service was very well done. The contact person was Bart and he was very efficient and kind in his assistance. I wanted to cancel my newly acquired NORDVPN because I am having problem using it. The problem is not the system but me who needs to learn more about how this work. As soon as I learn how to use it on both my computer and my phone I will get it again. Thanks to this experience, I will come back to Nord VPN because you give me reason to trust your service. Thank you.

A

AJM

10/30/22

5 out of 5

Phillip was very helpful in helping me…

Phillip was very helpful in helping me track down my issue with NordVPN. It was stuck on a single VPN server and couldn't disconnect or switch to a different VPN server. The issue seems to have been related to migrating from an Intel MacBook to an M1 MacBook. He suggested I remove the NordVPN interface in System Preferences > Network and that worked to kill the connection and reset the NordVPN app. After restarting the app and logging in to it, it created a new interface and I was able to ...

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M

Mac

10/30/22

5 out of 5

Product is great.

Product is great. Vincent in customer service was very helpful with my enquiries, and helped to make the whole process smooth.

DS

David Sutherland

10/30/22

5 out of 5

Great customer service experience

I had issues accessing my account due to losing my phone and backup authorisation keys for my NordVPN account. Chatted online with Jericho from the support team, who was very patient and really helpful. Really impressed with the service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].