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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5501-5510 out of 11737

NC

NordVPN Customer

11/01/22

5 out of 5

Great service and Customer Service!

I've been a customer since 2018 and use the service for testing geo location software and endpoints. Today I renewed my subscription for another two years and had issues with the renewal. I jumped on chat, and Heath was extremely helpful and was able to remedy my issues. Heath even gave me a coupon that is better than the current deals! Thanks Heath, you're a rock star!

K

KV

11/01/22

5 out of 5

Bobby was exceptional with subscription help

Bobby was excellent in getting billing resolved. Quick and to the point.

R

Robert

11/01/22

5 out of 5

In dealing with a fairly complicated…

In dealing with a fairly complicated and sudden issue requiring several attempts to resolve, the team was quick with responses, patient and extremely clear on what I needed to do to solve the issue on my own. It was extremely helpful and effective!

AD

Austin Demko

11/01/22

5 out of 5

Khai helped me for over an hour with my…

Khai helped me for over an hour with my problem, they were patient, kind and most importantly, helpful. Thanks.

E

Eric

11/01/22

5 out of 5

Maeve assisted me and solved my billing…

Maeve assisted me and solved my billing issue. She was very helpful and understanding.

J

Juan

11/01/22

5 out of 5

I was assisted by Maeve

I was assisted by Maeve, looking to get a refund on my auto renewal so I can take advantage of one of the black friday deals. Maeve helped me with an alternative solution which did not require me to get a full refund and have to re-enroll in a subscription, the overall price was very similar.

A

Ariell

11/01/22

5 out of 5

Jarvis was very sweet and funny

Jarvis was very sweet and funny. He made my day better. Love him.

P

Paperstacks

10/31/22

5 out of 5

Evan was great.

Nord vpn associate Evan was very helpful in assisting all questions I had and any problems. Evan was able to resolve my situation quickly and I’m a satisfied nord vpn user:)

NV

N Vodden

10/31/22

5 out of 5

Great support

I contacted live-chat support for help with a billing query and was passed to Jimmy who couldn't have been more helpful. All sorted and one happy customer :)

G

G

10/31/22

5 out of 5

Great VPN service and customer service

Same as so many others a great VPN service, great customer service too.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].