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NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5471-5480 out of 11737

FG

Finn G

11/03/22

5 out of 5

Ethan and Brooke :)

Ethan and Brooke helped me get the connection working :) They were kind and patient!

D

Dave

11/03/22

5 out of 5

If it's not one thing, . . . . these folks can help.

A combination of OS changes, phone upgrade, and credit card replacement made logging in and confirming my account somewhat problematic. Lucas and Lennie were most helpful, courteous, and professional, and solved almost all of my problems. (I still need help reaching tall shelves.)

P

Phill

11/02/22

5 out of 5

Customer support took the time to answer technical questions

I had a few technical questions about NordVPN Threat Protection, which seemed unclear from their website (and some review sites that mislabelled the product). The customer support person I spoken to, Talia, found the actual answers for me and was clear about what Threat Protect did and didn't do.

UB

Uditendu Biswas

11/02/22

5 out of 5

Great job by customer service.

Date of experience: November 03, 2022

J

John

11/02/22

5 out of 5

Customer support from Nick on the…

Customer support from Nick on the online chat was incredibly useful and polite

P

Peter

11/02/22

5 out of 5

Made a to me quite a complicated issue simple-.

Made a to me, quite a complicated issue simple, involving other software. Although a long conversation with a lot of screen dumps it went smooth. Jason did fine;)

WM

William McHugh

11/02/22

5 out of 5

NordVPN Help and Support

With NordVPN you get immediate assistance for any connection problems with structured and helpful solutions! I’m happy with NordVPN.

AF

Aileen Franceschini

11/02/22

5 out of 5

JARVIS IS GREAT HELP. HE KNOW'S WHAT'S HE TALKING ABOUT

JARVIS, WAS VERY HELPFUL WITH MY QUESTION. HE ANSWERS MY QUESTION IN A PROFESSIONAL MANNER HE TOLD ME WHAT I WANT TO HEAR. HE DESERVES A RAISE. HIS GREAT. I GIVE NOT 5 STARS BUT 10 STARS. THANK U FOR YOUR HELP

K

Kristina

11/02/22

5 out of 5

Bart helped me to fix my problem in…

Bart helped me to fix my problem in just a couple of minutes! Amazing specialist, polite and smart!

MD

Menaoye Derby

11/02/22

5 out of 5

Jericho @ Nord Live Chat

Jericho working on the nordvpn Live Chat is excellent at his job. He quickly dignosed my problem and provided a solution. I only wish I contacted the Live Chat sooner!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].