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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5461-5470 out of 11737

AC

Axel Cabral Valdez

11/03/22

5 out of 5

Quick with customer support

Quick with customer support. Heath, the person helping me, offered a clear and easy to follow solution to my problem.

M

Mkaddesh

11/03/22

5 out of 5

Excellent attention

Excellent attention, Lawrence. My problem is solved. Thank you so much for the help all time.

K

kklc

11/03/22

5 out of 5

Excellent customer service

I use NordVPN daily and have been a customer for about 3-4 years now. The amount of features that come with a paid subscription are well worth it. Need to connect more devices? Just get a compatible router and follow instructions to setup Nord on that router, then connect as many devices as you want to the router and it will only count as one device. Any phone, laptop, or device you connect with will automatically be protected with a VPN. I've debated between this and ProtonVPN and still ...

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CN

chris nghiem

11/03/22

5 out of 5

Great customer service

Wasn't aware I was in an automatic recurring subscription and reached out to cancel due to not being a great value for the price. Vincent was able to come up with a plan that I found acceptable. Great customer service!

X

xaheer

11/03/22

5 out of 5

Good Service

Prompt and excellent service. Able to resolve my issue within 15 minutes since it started.

F

FarzamRamazi

11/03/22

5 out of 5

To Norman My Fav Guy

To Norman My Fav Guy i'm from iran and after the helpful chat with the support some Guy named Norman saved my day. he was very polite and calm and do as best as he could for me thank you nord thank you Norman

RM

Randy McQuerry

11/03/22

5 out of 5

Problem with NordVPN app

I was having a problem with NordVPN app, and the chat agent (Grace) was able to get it working again on my Windows 11 laptop.

ID

igor do

11/03/22

5 out of 5

If you get to chat with Jericho and Hailey, feel lucky!

Both agents were great! The chat started with Jericho, to say that he was knowledgeable would be understatement, he answered all my questions and proved why NordVPN is the way to go! The second chat started after Jericho sent me to Hailey, conversation to her was like a robot, but that is understandable as I was not a very pleasant person to chat with. Nevertheless, she was knowledgable, understanding and very patient. Thank you NordVPN for a great support team, make sure they are looked ...

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RM

Roberto Moctezuma

11/03/22

5 out of 5

Very good support

Very good support. Talked with Marybeth and she was knowledgeable and friendly - it's great to see a company that supports its products like this.

PJ

Paritosh Jain

11/03/22

5 out of 5

The chat was fast and solution was…

The chat was fast and solution was quick too from Silas. It was a pleasure chatting with Silas.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].