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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5431-5440 out of 11737

AM

Arnaud M

11/05/22

5 out of 5

Estella helped me with great…

Estella helped me with great professionalism and reactivity ! Thanks a lot !

CD

Claire Daly

11/05/22

5 out of 5

excellent help

excellent help, George was super efficient and had my problem sorted within minutes! highly recommend

RA

Russell Armstrong

11/05/22

5 out of 5

BRAD - The wise Sage solved my issue

BRAD - is a wise sage and was a fantastic help and fun to talk to. He was patient and went through many steps, even when i was tired and didn't want to walk through it all he waiting until I was ready. Honestly if more places had this sort of customer service everything would be better and easier. Brad, is a wise person and I will ask for him by name should I need the help again.

I

igor

11/05/22

5 out of 5

Connection issues

I had a number of connection issues with the app but i got Great Support from Violet so I solved them and its working fine now.

M

ML

11/05/22

5 out of 5

Great 1st time technical support experience

I was working with Carl, and he was able to help me with my issue promptly. Very polite and knowledgeable. Glad he got assigned to my inquiry.

WW

Wei Wen

11/05/22

5 out of 5

Very helpful customer service rep

Very helpful customer service rep. Resolved my issue quickly.

DL

D Laxton

11/05/22

5 out of 5

NordVPN customer support

I contacted NordVPN customer support and chatted with a gentleman named Khai. He was very helpful. It wasn't any easy problem to solve, but his perseverance resulted in successful resolution of the issue.

K

Ken

11/05/22

5 out of 5

Very helpfull costumer service

Very helpfull costumer service! Got the help i needed within minutes from Khai :-)

P

Peter

11/05/22

5 out of 5

Linux problem fixed by Serena at NordVPN

I had a difficult problem getting NordVPN to work on my Linux machine. The technical support person, Serena, was so helpful and smart. She found the solution to a very difficult problem. Many thinks to her!

A

Anders

11/05/22

5 out of 5

Good customer service!

I got very good and helpful service and help from Maeve at customer service. I have used NordVPN since 2020 and I am very happy with the application. Would reccomend.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].