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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5421-5430 out of 11737

PS

Paul Short

11/05/22

5 out of 5

Problem with Linux and Nordvpn solved by Kai

Had problem with Linux and the newer version of Nordvpn (Nov 2022). Kai helped me enormously - Sunday evening, didn't expect anyone much around - and got it working with a slightly older version of Nordvpn which works fine. Very clear explanations and instructions.

B

Bos

11/05/22

5 out of 5

The costumer service helped me with a transaction refund.

The costumer service helped me with a transaction. The process was quick thanks to Nick.

P

ProfessorPlug

11/05/22

5 out of 5

Brad - Mr. Wonderbrad

What an amazing experience I just had with my first support interaction at nordvpn. I've been using nordvpn for 5+ years now and never had any problems. This is the first time I've used it on a linuxbox, and it was a little bit of a learning curve. BRAD WAS AMAZING - he answered questions promptly, he had knowledge of the all the steps, he stayed with me till it was good, he was personable, and he had a nice finesse to his work. Thanks Brad, I can hopefully go to sleep early tonight ...

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C

Ciji

11/05/22

5 out of 5

Connectivity issue with a website

I had a connectivity issue with a website while my VPN was on so I contacted the Nord Team for suggestions. I received an immediate informative response and suggestion within an hour and that was on a Sunday! After my issue was resolved they contacted me to ensure all is well and to notify them anytime for any further assistance! Extremely considerate and customer-friendly. They are called the Nord Customer Success Team for many good reasons!

RD

ruben doming

11/05/22

5 out of 5

Troubleshoot issues in no time

When contacting NordVPN to troubleshoot an issue I was facing, Abby and Bethany helped me find a solution in no time! NordVPN has always been the best vpn for me

DM

Denny Muller

11/05/22

5 out of 5

the way the agent treated me was…

the way the agent treated me was amazing she everything she could to help me with my problem no matter how much time it took or what i ask. even when i was slow or didnt understand very well she did everything to help me out and get to my goal. if you can give her something for this or is there anyhitng i can do more let me know. the agent was bethany

ND

Not Dave

11/05/22

5 out of 5

Happily Used for Years - Finally Had a Problem

Always been good value and a great service. Nearing the end of my fifth year with Nord. Great uptime, unintrusive app, fast speeds, everything you could want. Then, after all this time. I finally had a problem. Got kinda worried about it because I've worked with lots of companies in the past who seem excellent until they have to deal with a simple problem - then it all falls apart. They were easy to get in contact with and the live chat allocated me a real tech to work on the problem almost ...

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FT

Frank Treanor

11/05/22

5 out of 5

NordVPN does it all, even for newbie to a VPN. Best in Class by far

Thank you, Jordan. I was interested in getting a VPN but my knowledge about how a VPN works and to setup and use a VPN was very limited. Also, there was many VPNs and which were best ones and value for money. To be honest I was a little lost. I went on to NordVPN website and looked at the options to find out more about a VPN and if it was right for me. The website was easy to browse and get many answers but I was still unsure. I saw that they had a web support that I could chat to an agent, ...

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DG

David Gonzalez

11/05/22

5 out of 5

Spanish Subtitles on Hulu while connected to American server.

Carl was able to help my issue with accessing American Hulu. I was on the Spanish version for some reason, even though I was connected to the U.S. all the way from South Korea, and the servers he provided me with fixed the issue.

EN

Eric Nelson

11/05/22

5 out of 5

Jaylee - 5 star treatment

Jaylee was able to assist when I forgot to add the dedicated IP to my initial order. Excellent service all around.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].