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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5411-5420 out of 11737

M

Md

11/06/22

5 out of 5

Thank you Brad!

Today I had the great pleasure of chatting with an employee named Brad. He was one of the most patient support guys I've ever talked to. Brad listened to my problems and didn't hesitate to instantly help me solve them. Really professional, considerate and an empathetic guy!

G

Gregg

11/06/22

5 out of 5

Agent got me into the right place to…

Agent got me into the right place to figure it out. Back online in minutes.

MS

MSI Shamim

11/06/22

5 out of 5

Loved the support

Loved the support. Very cooperative and helpful.

TT

Tin Tong

11/06/22

5 out of 5

Supported for refund

Thanks Charlie and Dean for supported me for the refund process. It was very helpful supported.

J

Jorge

11/06/22

5 out of 5

Bruce is the man!

Bruce was extremely helpful and took the time to help me with my billing issue! Great customer service!

A

Alison

11/06/22

5 out of 5

Lovely customer service

Really great customer service, quick to connect, easy to understand instructions. Easy cancellation as the issue could not be resolved, no hassle at all. Would recommend! Would have happily stayed with NordVPN if I could get it working for me.

M

Misha

11/06/22

5 out of 5

Very helpful Virtual Support

Virtual Support was there when I needed it, having Bruce helped me to extend my further use of NordVPN. I have used NordVPN for years and will continue to use NordVPN even with the many VPN companies that are available due to help from Bruce.

R

Rio

11/06/22

5 out of 5

Helpful!

Great experience! Thanks to Jaylee for helping me out with everything.

B

Blu

11/06/22

5 out of 5

NordVPN support team is nice!

Philip from NordVPN support team helped me a lot with my issue, he did a great job and treat me nice!

RS

Robert Seaman

11/05/22

5 out of 5

Bruce was awesome

Bruce was awesome. I had the pleasure of using online chat with Bruce today on 2 seperate occasions for billing questions. He was very professional and prompt with responses and solutions both times! A pleasure to work with!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].