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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5391-5400 out of 11737

N

Neil

11/07/22

5 out of 5

A very helpful "human consultant" by…

A very helpful "human consultant" by the name of Marybeth solved my issues. Very much appreciated

D

Daniel

11/07/22

5 out of 5

Thank you Lennie !

Thank you Lennie ! I had the great pleasure of chatting with an employee named Lennie. . Lennie listened to my problems and didn't hesitate to instantly help me solve them. I had the problem with billing . He was very professional and prompt with responses and solutions ! A pleasure to work with!!

JZ

Jahan Zarif

11/07/22

5 out of 5

Problem solved!

Solved my problem.. what else can be said. Very helpful agent and very patient.

CK

Catherine Kim

11/07/22

5 out of 5

Helped me solve an issue

Date of experience: November 08, 2022

AB

Al B

11/07/22

5 out of 5

I love NordVPN

I love NordVPN. I’ve been with them for 3 years now. I just had another great experience with the customer representative, Evan. Basically I had a 3-year deal with NordVPN and didn’t realize that my account was on auto-renewal. All of a sudden I see a charge on my account for another year. I was not happy but thought I’d ask nicely to see what the NordVPN team can do. Evan was very understanding and listened to my long message explaining the situation. Once I was done, Evan checked my ...

Read more

D

D.C

11/07/22

5 out of 5

Was planning on cancelling

I was planning on cancelling, due to issues connecting with Verizon Wireless. However, Hunter was able to show me what to do to get it to connect, and now it's working better than before! I would have to disconnect the VPN in order to connect to the internet, but now it's working seamlessly. Thank you very much Hunter for the great service!

TS

Timothy Stouffer

11/07/22

5 out of 5

I have very limited computer knowledge…

I have very limited computer knowledge so had a lot of questions related to a VPN. NordVPN's online chat support representative "Brandy" was nothing short of outstanding! Brandy was extremely professional and addressed each and every one of my questions and concerns! I look forward to becoming a NordVPN client! Tim

M

MikeK

11/07/22

5 out of 5

NordVPN functionality

NordVPN has developed a great product in a complex and ever changing environment.

SS

Sharon S

11/07/22

5 out of 5

Very pleased overall

I've been using NordVPN for over four years and have been quite pleased overall. It's been easy to use and doesn't seem to slow down my browsing. I recently had some queries about my account and quickly reached their customer support person Arden, who helped to resolve these straight away.

FS

Frank Shenton

11/07/22

5 out of 5

Great support from Sage

Sage was very friendly and didn't rush in their response, instead taking the time to properly look into my query and found the most thorough and correct information. Exactly the kind of customer experience I like to see :)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].