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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5371-5380 out of 11737

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Adam Dagnall

11/09/22

5 out of 5

Talia and Lloyd sorted my Nord account…

Talia and Lloyd sorted my Nord account with no issues. They were brilliant.

MG

Martin Gillespie Martin

11/08/22

5 out of 5

Speedy and helpful service chat

Had a query regarding the addition of a service to my NordVPN account and chatted to Jordan online. Jordan was very efficient and a joy to chat with. My query was answered and I managed to get the problem resolved in no time at all. Wish every company had someone as helpful as Jordan was.

J

JoeC

11/08/22

5 out of 5

Reliable

Been using NordVPN for many years and has been getting better throughout. Keep up the good work.

ΠΠ

Παναγιώτης Παπανικολάου

11/08/22

5 out of 5

Thanks Zack for your patience and your…

Thanks Zack for your patience and your help. It was valuable! Keep on the good work!!! Bravo!!

CT

Craig Taylor

11/08/22

5 out of 5

All my questions were answered quickly and clearly

I reached out with some questions after resubscribing to a year of NordVPN. Nick helped me quickly and clearly, and answered all of the questions I had. Great service! Thanks, Nick!

J

J.Smith

11/08/22

5 out of 5

Zac understood my issue and gave…

Zac understood my issue and gave helpful troubleshooting steps to quickly solve an issue I've been struggling to resolve for days. Great response, very competent staff, very impressed.

J

Jeremy

11/08/22

5 out of 5

Henry helped me get my VPN service working again

Henry was great. He got right to the point, and was very patient as I was somewhat slow to respond. Keep it up!!

R

rod

11/08/22

5 out of 5

Thanks Norman!

This guy named Norman helped me, thanks Norman

SD

Shaun Daniells

11/08/22

5 out of 5

Had a billing resubsciption issue

Had a billing resubsciption issue. Engaged with Charlie on live chat and he was able to assist and sort out my issues quickly and professionally. It was very much appreciated.

J

Josh

11/08/22

5 out of 5

Great speed, reliability, and efficient customer service

The IOS and Windows applications are very easy to use, and the server reliability is much better than other services I've used such as SurfShark and PIA - no more lag when streaming. However, after a couple days the Windows app stopped working, so I chatted with support and was very impressed with how efficient the process is and how kind their service rep Jarvis was. I ran the diagnostics tool using the Windows app, which generated a ticket number which I gave to the service rep (Jarvis), ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].