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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5351-5360 out of 11737

DW

David Wormstone

11/09/22

5 out of 5

billing support and account management

I have been very satisfied with the NORD VPN service. I had an issue today that was resolved to my satisfaction by your agent Charlie in the Nord Chat system. Very helpful interaction

R

Ryan

11/09/22

5 out of 5

Detailed explanations and felt appreciated

Harper made sure everything was explained in detail and made me feel like an appreciated customer.

S

SP

11/09/22

5 out of 5

The reason for my 5 star rating is due…

The reason for my 5 star rating is due to Harper (customer service associate). I initially signed up for the price of $49.00 but then was charged on my credit card $99.00. Total bate and switch (in my opinion). I contacted NordVPN to refund the $99.00 I was charged and cancel my membership. Harper would do that but offered to extend my membership from 12 months to 30 months for no additional costs.

SR

Sage rd

11/09/22

5 out of 5

I needed help setting up a NordVPN on Linux

I needed help setting up a NordVPN on my linux device and the representative Sean and Logan guided me with amazing and clear assistance.

DE

Duncan Ewan

11/09/22

5 out of 5

Debra

Debra, their 10x 1337 support ninja, got me sorted out faster than it takes to fed the raccoon tailed house gargoyle that invaded my house. 11/10 would recommend!

SA

Steve Archer

11/09/22

5 out of 5

Well done Arden.

Simple fix for Arden who was a great communicator and a credit to Nord VPN. Thanks again

DW

David Wormstone

11/09/22

5 out of 5

billing support and account management

I have been very satisfied with the NORD VPN service. I had an issue today that was resolved to my satisfaction by your agent Charlie in the Nord Chat system. Very helpful interaction

R

Ryan

11/09/22

5 out of 5

Detailed explanations and felt appreciated

Harper made sure everything was explained in detail and made me feel like an appreciated customer.

S

SP

11/09/22

5 out of 5

The reason for my 5 star rating is due…

The reason for my 5 star rating is due to Harper (customer service associate). I initially signed up for the price of $49.00 but then was charged on my credit card $99.00. Total bate and switch (in my opinion). I contacted NordVPN to refund the $99.00 I was charged and cancel my membership. Harper would do that but offered to extend my membership from 12 months to 30 months for no additional costs.

IS

Ioana Simona Burlacu

11/09/22

5 out of 5

Great customer support

I'm not using NordVPN for a long time,but when I had something to ask, Ryan was there to help me. Very fast and kind.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].