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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5321-5330 out of 11737

J

Justinas

11/11/22

5 out of 5

I was assisted by Harper

I was assisted by Harper. Super easy and smooth communication. Problems I had got solved in no time!

JM

Jillian Mars

11/11/22

5 out of 5

Ryan was super supportive and kind

Ryan was super supportive and kind. I received clear instructions that were easy to understand and very helpful!

GI

George I

11/11/22

5 out of 5

Customer Service Experience was fantastic

Experience was fantastic! Steve was extremely helpful in helping me with my account. I’ve been with NordVPN for years and service is always top notch. Highly recommended

JP

John Puccio

11/10/22

5 out of 5

Exceptional customer service

The folks at Nord are extremely responsive to one's problems or suggestions with their product. If my own experience is any indication, and I'm sure it is, they will get back to you quickly, efficiently, and helpfully.

MD

Mac Djerf

11/10/22

5 out of 5

The help desk at NordVPN is Great!

The help desk at NordVPN has a wonderfully competent, customer oriented and friendly staff who with great patience takes care of customers. The staff is very friendly and trustworthy and to the point in assisting us. They are a great asset to their company NordVPN! Mac Sweden

ZH

zack Hood

11/10/22

5 out of 5

Bruce did a great job helping me with…

Bruce did a great job helping me with Correct servers needed

S

Sandy

11/10/22

5 out of 5

Thank you for the help Silas!

Thank you for the help Silas! Quick and efficient!!

EC

Enzo Ceglia

11/10/22

5 out of 5

I enjoy NordVPN

I enjoy NordVPN, they do have great service and when I have questions, I just start to chat. Problem solved. I want to thank to Ruby that helped with my account, and further more extended my years of service. Very, Very please with the service. Thank you!! Enzo

A

Akh

11/10/22

5 out of 5

Great Customer support.

Great Customer support. Had an issue with connection to the servers. Contacted their live help center. I was greeted by support agent Jarvis and he was very helpful and patient during the whole troubleshooting process until he solved my issue. Thanks

A

Amrin

11/10/22

5 out of 5

Smooth customer service

The customer service is really easy to navigate and use. The customer service agent who assisted me was Ryan, and they were extremely helpful and solved all my queries very kindly. I had a good experience.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].