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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5281-5290 out of 11737

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Angelo de Leon

11/13/22

5 out of 5

Top Notch Customer Service

Top Notch Customer Service I chatted with Evan, he was very helpful and answered all my questions regarding my subscription. He had my interest at heart and found the best option for me.

LJ

Liudas Jonusas

11/13/22

5 out of 5

Great Customer Service

Franklin was spot on and very quick to answer my questions with regards to setting dedicated IP on a router. He's provided me with a link to the config download. It took 5 mins to resolve what I've been researching for hours on my own :) Excellent customer service.

V

Valerie

11/13/22

5 out of 5

I've used Nord VPN for many years and I…

I've used Nord VPN for many years and I have always found the service to be reliable, fast, and with excellent customer service. Take my most recent customer service experience: I was renewing a Dedicated IP account (so that I can still stream my shows while using my VPN. Once I finished my purchase I needed to reach out to Nord customer service to let them know so they could renew my IP. My chat with Lawrence was awesome! He was so friendly and enthusiastic. I was able to get my renewal ...

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DM

Diane M Trahanas

11/13/22

5 out of 5

Amber was knowledgeable and…

Amber was knowledgeable and communicated steps needed in an orderly, clear and concise way. These allowed for efficiency on both our parts. The best online chat support I have ever experienced. I extremely appreciate Amber's ability to assess, understand and relay what the issue is and the steps necessary to quickly and correctly solve it.

R

Rick

11/13/22

5 out of 5

Good support

Good support. Had all my questions answered by Aoife

RI

Rob Itakura

11/13/22

5 out of 5

I was helped by an extremely helpful…

I was helped by an extremely helpful agent named Magnus. He was extremely easy going and extremely helpful. Great customer service overall.

BG

Bekir Gedik

11/13/22

5 out of 5

So good

So good, so fast

XP

XX Peterson

11/13/22

5 out of 5

As always it was wonderful

As always it was wonderful. In all the years i have been a NordVPN customer your support people have always been so friendly and helpful. As a retired road warrior and tech engineer your folks are top notch to work with.

C

Chris

11/13/22

5 out of 5

Mariana was very professional and…

Mariana was very professional and patient. She is probably one of the best consultants yet that I have had the opportunity to be helped by :)

HK

Hero Keith Young

11/13/22

5 out of 5

Nathaniel from NordVPN assisted me with…

Nathaniel from NordVPN assisted me with an account issue, and he was very patient, and thorough. He made sure my problem was solved

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].