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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5271-5280 out of 11737

TB

T.J. Barbour

11/13/22

5 out of 5

Kind

Kind, informed and responsive

HR

hussain reehan

11/13/22

5 out of 5

I love Nord vpn

1. They are very friendly 2. Good quality service 3. They always make sure that my problems have been fixed

C

Chris

11/13/22

5 out of 5

Debra the best customer service agent

Debra is the definition of customer service, she helped me renew my subscription offering me a special price as a valued customer! Thanks a lot!

JR

Joseph Rayle

11/13/22

5 out of 5

Franklin was very helpful

Date of experience: November 14, 2022

E

Ed

11/13/22

5 out of 5

Informative agent regarding my subscription

Lawrence, the agent, promptly helped me in my questions to understand my subscription better and all the features I could enable to protect my devices. The quickest and most efficient customer service I’ve had.

A

Amos

11/13/22

5 out of 5

Excellent customer service from Ida

Excellent customer service from Ida. Would highly reccomed the product and service team :)

GB

Gary Berroa

11/13/22

5 out of 5

Great service

Great service, Jason helped me to solve my issue. Thanks so much

ER

Emily Roeltgen

11/13/22

5 out of 5

Never had so much fun troubleshooting...

So I hardly know how a computer works, nevermind how VPN's work. I was having issues where despite using Nord, the streaming website still recognized I was using a VPN and was dimming the brightness on instant replays of the game. Well Jordan walked me through trying to MacGyver a work-around to get perfect streaming of the game! This seriously took like 4 hours but it was like diffusing a bomb over the phone. Such a patient and knowledgeable techie! So glad to have such a fun time ...

Read more

ER

Emily Roeltgen

11/13/22

5 out of 5

Never had so much fun troubleshooting...

So I hardly know how a computer works, nevermind how VPN's work. I was having issues where despite using Nord, the streaming website still recognized I was using a VPN and was dimming the brightness on instant replays of the game. Well Jordan walked me through trying to MacGyver a work-around to get perfect streaming of the game! This seriously took like 4 hours but it was like diffusing a bomb over the phone. Such a patient and knowledgeable techie! So glad to have such a fun time ...

Read more

H

HelenK

11/13/22

5 out of 5

Quick resolution!

I've been using NordVPN for several years and haven't had an issue...until recently after I updated the OS on my MacBook Pro. Lawrence and Randolph were excellent at quickly figuring out what my issue was and how to correct it! I'm thrilled to have NordVPN working properly again! Thank you Lawrence and Randolph for making this such a great experience!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].