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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5261-5270 out of 11737

TL

Terrence Leung

11/14/22

5 out of 5

Helpful with a tricky DNS problem

Patient, informative and prompt Both Jason and Joel

AV

Anthony Valente

11/14/22

5 out of 5

Quick and savvy | Give this agent a raise!

I was experiencing difficulty installing Nord on Linux and Marina walked me through the problem step by step even through a computer restart. The experience was quick, the product is working and I'm satisfied.

CW

Chaffeeque Wakcutein

11/14/22

5 out of 5

Thanks Lucas from NORDVPN

Lucas is a very helpful NORDVPN live customer chat support staff. Took less than 10 minutes to attend and solve my problem, very helpful ^_^

M

Michael

11/14/22

5 out of 5

Randolph is the MAN

Randolph managed to efficiently guide me and solve my issue. He was super friendly,patient and professional. Thank you Randolf

A

Anonymity

11/14/22

5 out of 5

Cleo was great when helping me resolve…

Cleo was great when helping me resolve a billing issue. Thank you!

A

Adam

11/14/22

5 out of 5

My Agent, Makayla

My agent, Makayla, knew exactly what to do to fix my router configuration issue. Issue was resolved in minutes. Great to have responsive techs on staff!

T

Tina

11/14/22

5 out of 5

Here works a saint!

Here works a saint! My problem: I wasn't able to log in via the NordVPN app on Windows10. My customer service agent: Freddie Freddie was helpful and calm through all my failed attempts to log in on my NordVPN app. He worked patiently with me for full 2 hours - yes TWO hours until I was able to get a secure connection working. This was the best customer service experience I ever had! Just brilliant! Thank you

J

Joccoaa

11/13/22

5 out of 5

Was going to cancel but stayed for great deal!

Spoke to Nathaniel on live chat about cancelling our annual subscription and refunding the payment as we had forgotten to disable the auto-renewal which happened yesterday. Nathaniel gave us a great deal of an additional 18 months free (30 months total) instead of cancelling and refunding the payment. Service was quick and helpful and friendly and we decided to keep our service with NordVPN because of the deal and service Nathaniel was able to provide for us. Thanks!

AK

Andrija Kosovic

11/13/22

5 out of 5

Reliable and fast VPN service.

Reliable and fast VPN service. Good dedicated ip option. Very good support !!!

C

CJS

11/13/22

5 out of 5

Ash helped me solve my issues and rule…

Ash helped me solve my issues and rule out other problems. Great solutions quickly delivered. Top man.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].