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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5241-5250 out of 11737

N

Neo

11/15/22

5 out of 5

Sharing my experience with a 5* Customer Support

We used to leave bad comments when unsatisfied. I am posting to show my appreciation of NordVPN's reaction to my request to find out my credentials to connect to NordVPN which was not an easy thing. Instant Support was given through the live chat of their website and really appreciate how prompt and patient Mark and Jimmy were in helping out.

DG

Dwayne Gifford

11/15/22

5 out of 5

Took a little bit of work but my vpn is…

Took a little bit of work but my vpn is now working. Superfast and all my streaming accounts are working where they did not not work on the old VPN service I had. Glad I moved and customer services rocked.

MH

Melissa HEIM

11/14/22

5 out of 5

Issues with MFA and connection

I was having issues with the MFA and connecting my mobile phone, Roger and Brad were very helpful and got me all set up!

CA

CR A

11/14/22

5 out of 5

New Nord customer with some issues

I just started using Nord VPN and since the start, there appeared to be a problem with very slow response and also not connecting to a link when I clicked on one. I finally reached out to Nord support. The responded with a number of questions that I promptly answered. They then sent me a set of instructions to resolve the issue. I followed the instructions, did a restart and proceeded to see if I still had any issues, I didn't. Problem resolved, very impressed, thank you Nord Support.

A

Anonymous

11/14/22

5 out of 5

When I had connection issues

When I had connection issues, I contacted NordVPN through their chat and was assisted by Jarvis, who was SO knowledgeable and very patient and had very quick responses to my messages. The issue was resolved very promptly, and it was the best "chat" support I have ever received by ANY company. Thank you again Jarvis for your prompt assistance and patience.

RW

Ryan Walker

11/14/22

5 out of 5

I spoke to Damian using the online chat…

I spoke to Damian using the online chat service and he was able to sort my issue in around 15 minutes when I have spent the last 2 weeks trying to resolve this issue myself.

HS

HarshaVarthanan Selvamani

11/14/22

5 out of 5

Bruce!

Bruce!! He made me feel comfortable and confident despite loosing my money for some unknown reason.. let me see whether the advanced billing team is able to resolve my issue.. if not.... Haaa... no if not.. pls resolve it 🙄

A

Aimee

11/14/22

5 out of 5

Bruce is amazing!

Really helpful staff members. I was having issues and Bruce fixed the problem right away! Thank you so much.

DB

Dr Beverley Harris

11/14/22

5 out of 5

Timothy the nordvpn gentleman was so very… KNOWLEDHEABLE and PATIENT

Timothy, the nordvpn gentleman was so very patient, understanding and knowledgeable. He was determined not to leave until I was completely satisfied with my VPN service, and boy was I very satisficed. Thanks NORD for this very professional Individual, Timothy he is a Super-person. GREAT JOB!!!!

H

Hrustik

11/14/22

5 out of 5

Very good 👍🏻

Very good and easy to use👍🏻

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].