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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5211-5220 out of 11737

SK

Sean Kim

11/16/22

5 out of 5

Bart was amazing

Bart was amazing! Very kind. No complaints. Very succint.

S

SM

11/16/22

5 out of 5

They were persistent in finding and…

They were persistent in finding and resolving the issue.

N

Nishant

11/16/22

5 out of 5

Brooke: General Inquiry

Brooke was incredibly helpful in bringing out the exact piece of information I needed in a very time efficient manner. An excellent form of customer service demonstration. Keep up the good work! 👍🏻

MM

Mark Miller

11/16/22

5 out of 5

Best customer service

Best customer service, Bart was really helpful and patient with me.

DK

Dimitrios Karathanasis

11/16/22

5 out of 5

Customer Service - Aiden

I had an issue connecting to the NordVPN application via my Linux Debian machine and a fellow agent of the live chat service, named Aiden, came in for the rescue with some great tips. Honest guy and straight to the point. Great service!

GF

Gonzalo Frick

11/16/22

5 out of 5

Great customer support

Great customer support! Specially from Ronnie who help me resolve the no navigation issue once connected. Now I can watch the World Cup in my mother tongue without a problem! :)

VS

Vikas Singh

11/16/22

5 out of 5

I was helped online by EVAN and had a…

I was helped online by EVAN and had a smooth experience; thank you for the help

NW

NDeclan Watts

11/16/22

5 out of 5

NordVPN App on Android mobile sorted by Chat

I subscribed to NordVPN today. Setting it up on my PC was easy. I installed the app on my Samsung A53, but it would not accept my p/w. 15 minutes on the Chat with a techie called Bart and he diagnose that my mobile DNS addresses needed a tweak. All sorted. Thanks for your help. Declan.

G

Ginibleds

11/16/22

5 out of 5

Great Service and Customer Support

I have been using NordVPN for about a year now. I got a standard 2 year plan with a few extra months in a deal a year ago, and Nord has been exceptional so far. Fast speeds that are practically unnoticeable and allowing me to interact with regions outside my own. I've only had a slight problem with it when it crashed on startup due to needing an update, but didn't indicate such to me. So I resorted to Nord's live chat support, and got the update I needed. The update was worth the detour ...

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AR

Aziz Rezgani

11/15/22

5 out of 5

Attentive staff and awesome issue handling

Nord's Customer support is nothing but awesome. I was connected to multiple agents; mainly Zack and Linus, but one in particular agent by the name of Patrick was genuinely helpful and considerate. Found an issue at work that needed looking into, and he sat there with me guiding me through the entire process even though I am dabbling a thousand things at once and wasn't that attentive with him.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].