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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5161-5170 out of 11737

B

BOB

11/18/22

5 out of 5

Great customer service

Heath helped me out with a registration issue in a few minutes. Great service

LA

Laurie Anderson

11/18/22

5 out of 5

Ethan chat

The person named Ethan helped me tremendously and was quick and courteous.

RM

Rich Mayo

11/18/22

5 out of 5

Jaylee was fast knowledgeable and…

Jaylee was fast knowledgeable and courteous thanks.

M

Margaret

11/18/22

5 out of 5

Best Customer Service

I have been a customer for years using the Nord VPN service. A recent update suddenly caused me to not be able to use the Nord VPN, but still let me use Nord Pass. After trying to troubleshoot it myself, I reached out to Nord on Saturday. I had no expectation of hearing anything until Monday. I received a response requiring more information. Then, first thing this morning I had another response giving me step by step instructions to follow. I followed the instructions and everthing is ...

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H

Hello

11/18/22

5 out of 5

Evan listened to me and helped me with…

Evan listened to me and helped me with my issue

TC

Thomas Chidwick

11/18/22

5 out of 5

Excellent Customer Service

I just got off a chat session with Maeve and holy cow, they were so kind, very understanding and very patient when they ask me to do something to help them with the issue. This kind of experience is making me want to stay with Nord as I am a brand new customer and the service they provide combines an anti-virus like software, deleting all of the trackers and other stuff that will otherwise just take my personal data and use it as they please. Another thing I like is they monitor the dark ...

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MC

Mike Cortvriend

11/18/22

5 out of 5

Excellent service

After a few years using Nord VPN I found it excellent but had trouble logging on today. But a chat with their helpdesk resolved it quickly and effectively, even for an old non techy user! Mike C

B

bill

11/18/22

5 out of 5

Lloyd helped resolve the issue while in…

Lloyd helped resolve the issue while in a chat in a few minutes

C

Canson

11/18/22

5 out of 5

Helpful and friendly customer service

The VPN is good enough for what it is. What impressed me was the customer service. The live chat representative I messaged, Aoife, was friendly and extremely helpful with the issue I had with the payment. It was resolved quickly and without issue.

S

S

11/18/22

5 out of 5

The limitation of connections for one account

It's great to talk with Bethany. A nice and very helpful Nord customer service agent. Thank you.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].