NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Customer Support Is Very Helpful!

I was trying to connect my wifi, to my xbox from my laptop, which was receiving its wifi from my phone's mobile hotspot data and, needless to say, I was running into a lot of difficulties on my own. I finally contacted support for help and was directed to Amber who helped solve my issue perfectly!! She was very patient and I am so grateful that I can finally use the VPN on my Xbox as well, and watch my favorite shows on Crunchyroll! I had a great experience! Thank you! :)

Bruce was helpful

Bruce was helpful. I’m going to try it out for a few more days. The app itself doesn’t do what I wanted it to, but I’ll give it some more time.

Bruce was very helpful and patient…

Bruce was very helpful and patient resolving my issue.

Excellent support

I have been using NordVPN for years and always works great. I just needed to contact support this morning because of MFA problems after upgrading to a new phone. I didn't have to wait in queue for more than a minute or 2 and Jordan was extremally helpful. I highly recommend

About activation code

I couldn't receive the activation code after I changed the email, and I thought that I needed the code to use the service. But Ash tell me that my account had been already activated when I set the password. It was helpful.

Sean is who you need to speak with!

I had a very unusual issue with my application. Sean from live chat spent close to 1hr helping me narrow the issue till we finally solved it. I could not be more thankful for his time and knowledge

I had a great experience

I had a great experience! At first I couldn't watch the streaming service I wanted, but with the assistance of NordVPN team, I could. They were very helpful and attentive. They talked me through all the steps to fix my problem. Plus, their chat system is great. I had a connecction break, but when I reconnected it all just came right back. I didn't lose everything like it happens with other chats. A special thanks to Jaylee.

Connection Issue

I could not connect to internet while using the VPN. Jackson (whom will be forever known as Super Jackson) patiently walked me through several different possibilities and eventually hit the right one - thereby saving the day (and, who knows, maybe even the whole world). Well done, Jackson! (don't accept any job offers from twitter. js)

This automatically connects so I don’t…

This automatically connects so I don’t have to worry. It’s the best VPN out there!

The employees are really helpful

The employees are really helpful, they fixed my issues very professionally especially Eryc and Jackson, they were the best.