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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5121-5130 out of 11737

P

Pat

11/20/22

5 out of 5

Outstanding customer service

Outstanding customer service! Cynthia, who I was connected with for support, was patient and helpful!

I

IR

11/20/22

5 out of 5

Great customer service by Vincent

Vincent was very helpful in helping with me with getting a refund (I purchased the wrong item) and also offered a discount code for my new purchase. Very helpful and polite- thanks heaps Vincent 😊

EV

Estell Villanueva

11/20/22

5 out of 5

Prompt response from Twitter team

I’ve been a NordVPN subscriber for the last couple of years and I’ve had great experience since. So I’ve just encountered an issue connecting to servers and tried emailing them from the app (to which I didn’t get a reply) but their Twitter response team promptly replied and did excellent job in suggesting what to do. Issue was resolved quickly! Couldn’t be happier to recommend NordVPN to anyone searching for a trustworthy and reliable VPN provider.

DM

Darm Mistry

11/20/22

5 out of 5

Prompt troubleshooting service

Prompt troubleshooting service, quick resolution. Overall good value for the service and meets my needs. I'm very happy :) Ronnie was great! The chatbot, meh, not so much... It was telling me to uninstall/re-install, but chatting w/a live agent led to a much quicker fix, and honestly, after getting home from a long day @ work, trying to figure out a tech-related problem is *the last* thing I want to be doing. And the bot wouldn't accept any responses that weren't Yes or No, so maybe work ...

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S

Severian

11/20/22

5 out of 5

Hunter did an amazing job with his…

Hunter did an amazing job with his customer service. Despite me not wanting the service for what I had initially intended (gaming) after trying it out, the customer service was on point and Hunter did a great job in assisting me and attempting to keep me as a customer. Thanks again!

TR

Taylor Remund

11/19/22

5 out of 5

Wade is awesome!

Wade was very helpful and quickly solved every problem I came to him with. Excellent customer service!

L

Larry

11/19/22

5 out of 5

Had a good experience with Jaylee at…

Had a good experience with Jaylee at NordVPN. She got me a great deal and hung around until I had everything set up properly. Very satisfied with the interaction.

IF

Ibrahiem Fa

11/19/22

5 out of 5

4 years with Nordvpn

4 years with Nordvpn, never been disappointed with them, and whenever an issue occurs they always have a quick and precise solution, not to mention their ultra fast respons, hats off to Nordvpn's support staff.

NC

NordVPN Customer

11/19/22

5 out of 5

Keeps me safe from scams and my IP…

Keeps me safe from scams and my IP address hidden

T

TC

11/19/22

5 out of 5

Fast and professional help, quickly resolved issues

Both Wayne and Arden helped me quickly and without any obstacles/issues. Exemplary support and great service. Thank you!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].