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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 5111-5120 out of 11737

JH

Jack Hill

11/20/22

5 out of 5

Prompt Response

Very prompt and cordial response to my issue. Much appreciat!

B

BRIAN

11/20/22

5 out of 5

I was having some terrible speed issues…

I was having some terrible speed issues connecting to the UK from NYC and Brad spent a lot of time helping me figure things out. I doubted he could do it but he indeed did. World Cup here I come.

C

Chloe

11/20/22

5 out of 5

Chat support is Superb

Chat support is superb, massive thanks to Bruce for sorting us out!!

LB

Leo Barnes

11/20/22

5 out of 5

Jarvis

I was helped by Jarvis and he did a great job explaining how to fix my issue.

J

Joe

11/20/22

5 out of 5

Great fast customer service

Great fast customer service, all resolved quickly and efficiently. Many thanks to Jerome at NordVPN

M

Marcio

11/20/22

5 out of 5

Connectivity issue quickly resolved

I appreciate the quick turnaround! Ida was very professional and super helpful! I got my problem solved after a few minutes and look forward to my experience with the service.

P

Pat

11/20/22

5 out of 5

Outstanding customer service

Outstanding customer service! Cynthia, who I was connected with for support, was patient and helpful!

I

IR

11/20/22

5 out of 5

Great customer service by Vincent

Vincent was very helpful in helping with me with getting a refund (I purchased the wrong item) and also offered a discount code for my new purchase. Very helpful and polite- thanks heaps Vincent 😊

EV

Estell Villanueva

11/20/22

5 out of 5

Prompt response from Twitter team

I’ve been a NordVPN subscriber for the last couple of years and I’ve had great experience since. So I’ve just encountered an issue connecting to servers and tried emailing them from the app (to which I didn’t get a reply) but their Twitter response team promptly replied and did excellent job in suggesting what to do. Issue was resolved quickly! Couldn’t be happier to recommend NordVPN to anyone searching for a trustworthy and reliable VPN provider.

M

Marcio

11/20/22

5 out of 5

Connectivity issue quickly resolved

I appreciate the quick turnaround! Ida was very professional and super helpful! I got my problem solved after a few minutes and look forward to my experience with the service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].