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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4941-4950 out of 11737

DV

Djordje Velickovic

02/11/23

5 out of 5

Had a small issue with payment

Had a small issue with payment, Jeannie was really helpful, got me through the process and provided excellent service. Superb customer experience!

S

Saudepus

02/11/23

5 out of 5

I had a problem to access Netflix from…

I had a problem to access Netflix from USA catalog and Jason from Nord VPN support was very cool with me and competent to help me, it took him 10 minutes by chat to find a solution. Many thanks to Jason for his help.

LC

Liam Christian

02/11/23

5 out of 5

Zion is the best customer service…

Zion is the best customer service agent! deserves a raise!!

SS

Shoaib Sohail

02/11/23

5 out of 5

good and very fast response and fast…

good and very fast response and fast service provided by Annie.

E

Eve

02/11/23

5 out of 5

Aidan was very knowledgeable and…

Aidan was very knowledgeable and informative, and the time was well-spent asking him questions! He was generous with advice.

TS

Trevor Saunders

02/11/23

5 out of 5

The professional knowledge and personal…

The professional knowledge and personal attitude to solve my problem, was going to cancel then Melcombe and luke sorted my problem with ease, brilliant customer service

A

Alex

02/11/23

5 out of 5

Earl is the man

Date of experience: February 12, 2023

AG

Abel Gama

02/11/23

5 out of 5

All security check were performed

All security check were performed, it was quick and easy, agent name was bart and he helped me quickly and efficiently. it was a pleasant experience.

ND

Najmeddine Darmi

02/11/23

5 out of 5

Greg is the best guy in the customer…

Greg is the best guy in the customer service, helped me with fixing a small mistake I made that prevented me from using my dedicated IP on 2 devices at the same time, if you read this Greg, Thank again.

CW

Colton White

02/11/23

5 out of 5

Fast Easy Support

Khai was quick and helpful with getting my login issues sorted out. Didn't try and dumb anything down and make me repeat all the steps I had already tried. Seems as though NordVPN keeps good support help and has software to help quickly identify issues.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].