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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4901-4910 out of 11737

BD

Bo Dock

02/14/23

5 out of 5

Tool & Support

Tool - excellent Customer service - excellent This is def my go-to VPN. Tool is easy to use, bandwidth is great, and customer service is exceptional. My particular rep was very responsive, polite, and clearly understood (had great grammar in chat).

AA

Anas Abuzayed

02/14/23

5 out of 5

I wanna thank brad who helped me to fix…

I wanna thank brad who helped me to fix the connection problem

S

Scar

02/13/23

5 out of 5

Keep up the good work!

I had an issue that needed to be resolved. I spoke on live chat with Mabel. They were quick to locate my problem. Listened to what I needed and had to say. And completely my issue with in a few minutes. Great service!

J

Jtka

02/13/23

5 out of 5

Kieran was super helpful

Kieran was super helpful. Great service. Thank you.

S

Scar

02/13/23

5 out of 5

Keep up the good work!

I had an issue that needed to be resolved. I spoke on live chat with Mabel. They were quick to locate my problem. Listened to what I needed and had to say. And completely my issue with in a few minutes. Great service!

W

Will

02/13/23

5 out of 5

Talia was really patient and very helpful

Talia was really patient, helpful and solved my problem

P

Phil

02/13/23

5 out of 5

I am a novice at these things - great service

I am a novice at these things, and Mathew was expert a helping me navigate to get set up. Great service, thanks.

DB

Dennis Brazil

02/13/23

5 out of 5

Customer Service via online chat...WOW

Customer Service via online chat is second to no other VPN providers! Amazing service by Mike.

VC

Valued Customer

02/13/23

5 out of 5

It was an amazing experience 10/10

It was an amazing experience.. in contacted the customer service agent Jeffrey and he was so polite and patient and guided me through everything clearly. I'm really happy with my experience and i rate this 10/10. thank you NordVPN for your amazing work. And thanks Jeffrey for your assist i really appreciate it.

EC

Eric cartman

02/13/23

5 out of 5

Thank you jesse for clearing my doubts

The customer service personnel was knowledgeable and helpful, thank you jesse

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].