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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4881-4890 out of 11737

R

Renee

02/15/23

5 out of 5

Mabel is such a prompt and great helper…

Mabel is such a prompt and great helper to help me to solve my problem! Thank you!

S

Sam

02/15/23

5 out of 5

Eugenia was of great help today

Eugenia was of great help today, everything was smooth and clear with her!

SD

Sebastien Delfino

02/15/23

5 out of 5

Competent and friendly

Competent and friendly customer service, issue quickly resolved : no notes.

TH

Trevor Hung

02/15/23

5 out of 5

Great service

Great service, Jacob is a great guy

ГК

Гладкий Кримінал

02/14/23

5 out of 5

Awesome live chat support

Today Linus provided fantastic support for my issue via live chat. The case was resolved in a prompt way. I've also made several inquiries that were not related with the main issue. Both of them were taken care of and answered with dedication. I had no feeling that the support agent was willing to end the chat as soon as possible (comparing with the other live chat sessions outside of NordVPN). Keep up the great work guys!

TS

Tom Shelby

02/14/23

5 out of 5

She/he very kindly and helpto me

Date of experience: February 15, 2023

AF

Abdulaziz Fawaz

02/14/23

5 out of 5

amazing manners and a great attitude

Date of experience: February 15, 2023

M

Mi

02/14/23

5 out of 5

Great chat customer service.

Bruce made everything really quick and easy! The chat connected very quickly. Bruce was friendly and helped me out with what I was having an issue with with ease. Awesome customer service.

DW

Danladi Whitten

02/14/23

5 out of 5

Help & Solutions

Kevin walk me through how to optimize my VPN since my bank was blocking the IP address from the server in the VPN network. Appreciate all the help.

LK

Louise Keeble

02/14/23

5 out of 5

My live chat contact was good

My live chat contact resolved my questions straight away and to my satisfaction

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].