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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4841-4850 out of 11737

IJ

isabella johnson

02/17/23

5 out of 5

NordVPN Help! thank u Matthew!!

Matthew was extremely helpful and was able to keep me using NordVPN rather than getting a refund, so grateful for his help!

R

Reviewer

02/17/23

5 out of 5

Issue resolved quickly

I used the live chat feature and Del was very helpful in solving the issue I had.

SH

Sai Htun

02/17/23

5 out of 5

Thank you Steve <3

Thank you Steve. You make my day great. First I was going to cancel my recurring subscription after chatting with Steve from Nord team, I'm decided to keep the subscription.

AS

Aamir Siddiq

02/17/23

5 out of 5

Great Customer Service

Spoke to Annie on Chat. She was very professional and quick to respond. Resolved my query in couple of minutes. Great stuff and thanks :).

KT

Kelly Troy

02/17/23

5 out of 5

Fast & Easy Billing Correction

I needed to make a change on my account with the plan billing and I thought that it was going to be a hassle. It wasn't. In less than 5 minutes my issue was resolved better than expected (through live chat). Good customer service.

Z

Zach

02/17/23

5 out of 5

Matthew and Astred were awesome

Matthew and Astred were awesome! They helped me with my issue in a timely manner and I was back online! Thank you, you guys are awesome!

M

Matt

02/17/23

5 out of 5

Timothy smashed it, legend!

Timothy listened well, gave great information and solved all of my issues. I was terrified going in to this call due to how overwhelming the process was but Tim made easy work of it and got me up and running, sorted my dedicated IP address out and I'm up and running and ready for work Monday now. Thanks Nord VPN, you guys are awesome!!

CS

Chase SUN

02/17/23

5 out of 5

great service

My service personnel : Annie great service, nice!

RD

Rich Duncan

02/17/23

5 out of 5

Kayla walked me through 2 VPN issues…

Kayla walked me through 2 VPN issues and fixed them for me. One was loading Nord onto my router, the other was an issue with streaming. She was patient and LISTENED! it is so nice to have individual assistance vs a bot.

S

sam

02/16/23

5 out of 5

I had an issue with some loading speeds…

I had an issue with some protocols interrupting my brand new laptops loading speeds and Brad was very helpful patient and professional. He listened and we resolved my issue swiftly and easily. Thankyou.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].