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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4821-4830 out of 11737

S

Stephane

02/18/23

5 out of 5

Maeve was fast to solve the problem

Date of experience: February 19, 2023

C

CA

02/18/23

5 out of 5

Astrid was excellent. :)

Astrid was excellent, patient and willing to work through the issue regarding new features such as Meshnet. I think Nord is an excellent tool and am excited to see the company grow.

T

Tim

02/18/23

5 out of 5

Great, Quick Refund Process

Linus was really friendly and processed my refund really quick

FC

Faruk Caliskan

02/18/23

5 out of 5

Had a problem with the autobilling

Had a problem with the autobilling. I had contact with chat support (Lennie) and it was solved accordingly in time.

P

Pat

02/18/23

5 out of 5

I was unable to log into nordvpn after…resetting my phone

I was unable to log into nordvpn after resetting my phone because of MFA and I texted the support and Simon was able to get that going and working for me, Simon was very patient with me and very nice and I appreciate it five stars

MD

Mr David Bayliss

02/18/23

5 out of 5

The most awesome JAMES.

The assistant, James, solved my problem on the first attempt. He is awesome.

O

Owen

02/18/23

5 out of 5

Trustworthy product with great support…

Trustworthy product with great support which Greg helped a ton.

AM

Avery McDowell

02/18/23

5 out of 5

Mathew was super helpful with getting…

Mathew was super helpful with getting me signings in!

RN

Ricky Newman

02/18/23

5 out of 5

We just like to say that Marcus is a…

We just like to say that Marcus is a credit to the company, effectively resolved my technical issue. I was becoming very frustrated and requested a refund. I was going to try a different VPN but all resolved now, many thanks rlncfc

S

stephen

02/18/23

5 out of 5

NordVPN Speed at Resolving Connectivity Issues

Astred, as well as many others at NordVPN, have always been quick to offer me a list of working servers for a country that often blocks available servers and VPNs. This chronic blockage has been going on for over a year, and NordVPN's staff have always been quick to resolve connectivity issues.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].