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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4811-4820 out of 11737

J

JJ

02/19/23

5 out of 5

Skylar is a rockstar!

Date of experience: February 20, 2023

D

DYNAxHELIUM

02/19/23

5 out of 5

Customer-centric Chat

Flora was helpful and quick to communicate. Potential customers like me wouldn’t hesitate using their service. Thumbs up for first impressions!!!

BT

Ben Tully

02/19/23

5 out of 5

Easy to use product and quick and clear…

Easy to use product and quick and clear technical support when I needed it. Highly recommended.

JS

James scann

02/19/23

5 out of 5

Honestly Talia

Honestly Talia, she helped me in ways i could not even fathom were possible. I was not aware that i had purchased the 2 year plan, and after only one year i was ready to cancel. Talia showed me it was still possible to regain access to my lost account, reunite me with my old login, and show me right before my eyes that there was still another year of subscriptions to be subscribed to. If it was not for Talia, and Jaylee, things could have gone into total crisis mode, i dont know where i ...

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LM

Lucas MURZEAU

02/19/23

5 out of 5

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Schyler Miller

02/19/23

5 out of 5

Log in issues fixed

So I had an issue logging in. The app kept directing me to google chrome to log in. I'd log in and it'd bring me back to the app. And nothing would change and I'd have to be sent back to chrome. It was an endless process. I reached out to customer support and Brooke walked me through how to fix it and I was good to go in 2 minutes. Big thanks to Brooke

LB

Lil Bipolar

02/19/23

5 out of 5

Amazing technical support!! Thanks Belle!

Had some technical difficulties with connecting to servers through the software on windows. Contacted the technical support and Belle was of amazing assistance. Gave me my time since I am not quite experienced with several of the solutions, she was SUPER PATIENT with me figuring out stuff and exceptionally kind. You have an amazing support team and an amazing software. Keep up the great work!

AB

Alex Bramwell

02/19/23

5 out of 5

Linus was very helpful and solved my…

Linus was very helpful and solved my problem in minutes.

F

FawkAsus

02/18/23

5 out of 5

Nord services always reliable…

Nord services have been always reliable and Evan who helped me last with renewing my services as a multiple year previous client was super awesome quick and easy the VPN services alone I would recommend as a career cybersecurity investigator myself over other services including Express VPN as they had problems and leaked info or had given access to my profile when someone posing as me took my account - never had that problem with nord their services have saved me multiple times from direct ...

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BM

Brenda Moszer

02/18/23

5 out of 5

Team was very helpful

Team was very helpful. I have no experience with the inner workings of internet and VPN, but these 3 gentlemen were very patient with me and my obvious inexperience in even the simplist of tasks such as screen shots. Rarely do it and it usually does not come out with desired results. But they did help me resolve an issue after I installed NordVPD with a gaming platform. So moving forward, I feel confident in contacting support if I experience any other issues. Thank you so much to Kurt, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].