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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4791-4800 out of 11737

J

Jag

02/20/23

5 out of 5

Tyrone was very helpful and efficient

Tyrone was very helpful and efficient. My issue was resolved in record time. Fully satisfied and even though I cancelled my subscription I may come back in the future given the great customer support experience.

RW

Robert Whitelaw

02/20/23

5 out of 5

MFA issues

Quick, easy, achieved desired outcome.

M

magpie

02/20/23

5 out of 5

Good people

Lawrence and Ferdinando were very attentive to resolving my issue and replied back quickly and courteously. Thanks so much!

JB

Joe Bolton

02/20/23

5 out of 5

Excellent Customer Service

Excellent Customer Service. I used thier live chat feature to resolve and issue I was having. The agent was quick to respond and promptly gave me the info I need to resolve it.

DS

David Stevens

02/20/23

5 out of 5

Excellent customer service

The technician Flora understood the issue and was very patient in resolving the issue

JC

Jose Crespo

02/20/23

5 out of 5

Router VPN config with DNS problem solved!

Had a problem with the VPN configuration on my router Asus with lastest Merlin firmware. The agent Houston from the NordVPN support center help me via live chat, he was very professional and helpful, didnt stop until issue was fixed. Very good job! Thank you again :)

T

TwistyNoodles

02/20/23

5 out of 5

More bang for your buck

Great customer service, friendly staff, and brilliant application! It’s cheaper than most other vpns, but the ones that are cheaper don’t provide customer support like these guys do. Nord also provides other services and apps to its customers. Definitely worth trying out.

N

NMG

02/19/23

5 out of 5

Exactly what you hope for

Ethan was able to fix my problem very quickly. He was patient, friendly, and concise. Exactly what you hope for when you click a Support button.

TB

Terri Beausejour

02/19/23

5 out of 5

Stellar Support

Manfred was very, very patient in working through some sticky and nuanced issues I was having as a brand new NordVPN user. He provided a lot of detailed information and saved me tons of time as it would have taken quite a while to locate all of that info on my own, if I even could do so.

DS

David Shearer

02/19/23

5 out of 5

I have used NordVPN for multiple years…

I have used NordVPN for multiple years and would recommend it to anyone. I had great customer service from Ida who was extremely helpful when assisting me with an issue regarding my subscription renewal.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].