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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4781-4790 out of 11737

RS

R S

02/21/23

5 out of 5

I think is a great piece of software…

I think is a great piece of software everybody should use.

ES

Empire Sports

02/21/23

5 out of 5

Derrick and Estella are Heaven Sent!

Derrick and Estella are probably the best support reps I've ever come by, they helped me so fast and was really kind and made my day. Thank you so much, you guys are lucky to have Estella & Derrick, seriously! They solved my problem like it was nothing!

JB

Justin Bourque

02/21/23

5 out of 5

Awesome

Agent was knowledgeable, engaged, and helpful. Took us a few tries but we got it! Great experience all around. So unexpected these days especially. Thank you!!!

CH

Calvin Hibbard

02/20/23

5 out of 5

I needed to cancel my subscription…

I needed to cancel my subscription because your services could not offer me what I needed at this very moment. An employee (Kimberly) from your messenger assisted me. She understood why I could not continue with the service and assisted me tremendously. I will probably return to your services when my other VPN subscription expires. Thanks, Kimberly.

C

customer

02/20/23

5 out of 5

Arden was quick & helpful and helped me…

Arden was quick & helpful and helped me get the best deal on offer.

D

devin

02/20/23

5 out of 5

solved my issue

Date of experience: February 21, 2023

R

Richard

02/20/23

5 out of 5

great experience on chat with matthew

Matthew was very patient and worked through the problem. A tutorial would have been nice.

LZ

Lucas Zappia

02/20/23

5 out of 5

Fast response and solution

Great experience! Such a fast response and quick solution

AS

Andrew Strange

02/20/23

5 out of 5

Got the answers I needed from the people that knew.

Firts the Autobot helped a bit, then transferred me to the first agent Larry who was extremely helpful and we did some tests, etc. then he passed me on to an expert Joffrey who then took me through the second stage of my problems and we sorted that out. And after explaining I was 70 years old they took their time and we went through the process slowly. So I'm already impressed with Nord VPN and have just purchased the Nord pass so I'm very happy with everything and always tell my friends ...

Read more

NJ

Nicholas John Dawson

02/20/23

5 out of 5

Excellent Support

The first agent went through a few checks but quickly realised that it was more complicated so put me through to a more technical expert who managed to resolve the problem pretty quickly

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].