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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4731-4740 out of 11737

RS

Rylee Stevens

02/24/23

5 out of 5

Evan understood my problem and had it…

Evan understood my problem and had it fixed in minutes. Billing related issues. NordVPN goes above to make sure their customers are satisfied.

DS

dennis switick

02/24/23

5 out of 5

Matthew walked me thru getting access…

Matthew walked me thru getting access to program

G

Guillem

02/24/23

5 out of 5

Easy and useful

Khai helped quickly and efficiently. Nice professional!

S

Sara

02/24/23

5 out of 5

Excellent

Excellent. Quickly put through to live agent (Mike) who patiently helped me to solve my issue.

TB

Timothy Black

02/24/23

5 out of 5

Belle did a great job in solving my VPN issues.

Belle did a great job in solving my VPN connection issues and worked patiently and tirelessly until all the problems were overcome and my connection was running smoothly once again. Thank you very much Belle! An excellent job!

H

Harlan

02/24/23

5 out of 5

Excellent realtime support with friendly people!!!

I had a question that required a real person, and was connected to Sid within 30 seconds who talked to me in real time and resolved my connection problem. They were very nice too.

RL

Richard L

02/24/23

5 out of 5

Outstanding service, quick and accurate.

Outstanding service. I had a problem with a conflict between Norton 360 (antivirus and such) and Nord VPN. The Nord people responded very quickly, even on a weekend. They gave me a solution to the problem and they told me the cause of the conflict. They asked for info about the configurations of my systems and replied with correct solutions. Gold star!

LJ

Larysa Jaworski

02/24/23

5 out of 5

Chat help is exceptional!

I've had Nord VPN for a while, but just had to replace my modem. Since this replacement, the VPN hadn't wanted to work. It kept driving me to the login page, even though I was logged in. After a while on the roundabout, I resorted to the CHAT popup for help. Thankfully, I was sent through to the exemplary 'GREG'. He was simply wonderful. Aside from being in a good mood and accepting of my nutty humour, he was quick to diagnose the issue, and had me fixing the problem without further issues, ...

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SM

Sam Morton

02/23/23

5 out of 5

Best Experience with the most helpful Agent

My VPN kept disconnecting and I couldn’t figure out why. So I used the Live Chat feature and got connected to this agent called Brad. He was the most helpful person and spent a good hour troubleshooting the issue and fixing it! If you are having issues with your VPN I would recommend asking for Brad!

ES

Elini Sandu

02/23/23

5 out of 5

Very fast and professional answer

Very fast and professional answer, besides the generous customer retention offer. Nice from NordVPN!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].