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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4701-4710 out of 11737

J

JW

02/25/23

5 out of 5

I was having connectivity issues with receiving "error code 3" on one of my 3 devices.

I was having connectivity issues with my VPN on one of my computers. Took some time, but eventually I was connected with Belle, who took the time to patiently walk a 63 year old troglodyte through the process needed to diagnose and resolve the issue. Kudos to Belle.

S

Squirrel

02/25/23

5 out of 5

Kieran was very helpful

Kieran was very helpful. After a few tweaks all is now back on track

A

Amy

02/25/23

5 out of 5

Jeffrey resolved my sudden VPN authentication issues

Last night, I spent over on hour on a web chat with Jeffrey at NordVPN, trying to resolve a sudden authentication issue preventing me from logging into the program. I appreciated not only his expertise, but the tone of the conversation, which indicated a real person, not a bot or someone reading from a script. He was wonderfully patient with my questions, as he walked me through increasingly complicated (for me) steps and finally resolved the issue. It's hard enough to fix computer glitches ...

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白

白佳

02/25/23

5 out of 5

Jason is a good man

Date of experience: February 26, 2023

TC

TJ Caparas

02/25/23

5 out of 5

Excellent Service

Excellent Service. Answered all the answered and resolved issue. Switched from Express VPN recently

AN

Aldo Niilus

02/25/23

5 out of 5

Pious water, deep bottom!

My helpdesk supervisor, Tilda, was understanding and patient, so we found a common language and the problem was solved quickly!

C

Comson

02/25/23

5 out of 5

I had some difficulty in accessing…

I had some difficulty in accessing HboMax with Nord Vpn. Their (NordVpn) agent, Jericho, was helpful in finding me a list of servers that works best with Hbomax. I guess the problem will be solved in no time at all! Thanks Nord Vpn and Jericho.

SM

Shanker Manokaran

02/25/23

5 out of 5

NordVPN provided an excellent customer service.

The customer service is excellent. Serena made my day by being fast and effective in her service. I made the wrong subscription plan due to an error on my sight when MS Edge applied coupons and I did not take note of the changes to my subscription plan. After purchase, realized the mistake and reached out to customer service. Serena attended my chat and was tip top in her service rendered and she resolved the issue in less than 5mins. Amazing! Keep up the good job NordVPN in hiring awesome ...

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MM

Mathew Mekelburg

02/25/23

5 out of 5

Extremely knowledgeable.

Extremely knowledgeable. Knew exactly what to do when I showed him what was wrong with my VPN. Jarvis and Nolan both helped quite a bit with my computer! Even Leopold being there when Jarvis was unfortunately disconnected. I would buy you guys a beer if I could!

K

Kris

02/25/23

5 out of 5

She patiently went through all the…

She patiently went through all the options to find a solution

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].