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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4651-4660 out of 11737

JK

J K

02/28/23

5 out of 5

Great help

Great help, so easy and straightforward! Linus was on top of everything and has provided brilliant support.

O

Ollie

02/28/23

5 out of 5

Franklin was very helpful in my getting…

Franklin was very helpful in my getting my issue sorted, thank you!

J

Joel

02/28/23

5 out of 5

Lucas was top notch!

Lucas was top notch with helping me work through a problem and took the time to trouble shoot the issue and provide information to help. In the end it was resolved. Appreciate the help! 10/10

CM

Chupapi Muñaño

02/28/23

5 out of 5

Good to know costumer support has people knowledgeable people that can help with issues like mine.

i was gonna ask for a refund since the service wasn't really working for me but my agent Aileen was great at helping me find the issue that occurred to my account and the extension really sealed the knot to keep me. Much appreciated.

ZF

Zac Fitz

02/28/23

5 out of 5

Vincent was very helpful and provided a…

Vincent was very helpful and provided a positive customer support experience. I appreciated that they honored their promo deals.

A

Alan

02/28/23

5 out of 5

It works well in the background and…

It works well in the background and fairly easy to use

S

SaraG

02/28/23

5 out of 5

All OK

Having used NordVPN for several months, I am pleased with its performance. The speed is impressive, and there have been no stops in service. All is well.

EW

Eric Wang

02/28/23

5 out of 5

Set up issue in the NordVPN of router

Due to I can't set up well for the NordVPN of router, the online chat had help me to resolve this issues, especially Ms. Khai was very patient to teach me how to solve step by step. I like this online chat service. I will recommend NordVPN to my friends. Thanks

L

Louise

02/28/23

5 out of 5

BEST Customer Service

Before I write anything,I want to say I LOVE my Nord vpn. Today was the fifth or sixth time I contacted Customer Service for a recurring problem. I chatted with the wonderful Logan. That whizz kid is so patient, it borders on sainthood :-). He has a cute sense of humour (I promised to send him a chocolate cake for having worked so hard and he seemed happy to wait for it). Seriously though, Logan was brilliant; he is very knowledgeable and he never gave up on finding a solution. I really ...

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GT

Guy Trudeau

02/28/23

5 out of 5

Request for assistance

I posed a simple question with a request for help and I received a quick, efficient and appropriate response.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].