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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4621-4630 out of 11737

JJ

Johny Johny

03/01/23

5 out of 5

Just wow. Amazing Support. Very patient, polite and experienced!

Just wow. Their support is just fantastic. We spent 5 HOURS STRAIGHT working on solving my issues. I live in a place with extremely strict access and it was causing all kind of issues. I wasn't even able to install or download the program. They worked with me step by step till we managed to finally download and install the client. Wasn't able to connect yet, so we kepy trying various solutions till I was able to use the client and connect! I should mention that the session was done ...

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DB

Dawn Bixby

03/01/23

5 out of 5

Garfield went above & beyond to answer…

Garfield went above & beyond to answer my questions & made sure I was satisfied with the answers given! Love this service! Wonderful customer service!!! 🥰

BP

Bruno Peres

03/01/23

5 out of 5

issue promptly solved

Date of experience: March 02, 2023

CB

Chad Brooks

03/01/23

5 out of 5

Lucas, great technical advice

Lucas, the person to assist me in the chat was awesome. He gave clear instructions and was extremely helpful. The link to guides was very helpful in navigating what needed to be done. I appreciate help like this and makes it worth the money for the subscription.

JD

Jose Diaz

03/01/23

5 out of 5

Good experience

Good experience. The automatic suscription was activated (since 2 years ago) and charged my credit card automatically, without informing me previously. I was kind upset and wanted to cancel suscription; your agent Bruce attended me nicely and offered me a good offer to remain with your services.

S

Stu

03/01/23

5 out of 5

Harper corrected my billing issue…

Harper corrected my billing issue promptly and to my satisfaction.

J

Jas

03/01/23

5 out of 5

Concise and well mannered customer…

Concise and well mannered customer service from Jack

R

Ray

03/01/23

5 out of 5

Maya Is Great !!

Maya was very helpful with a very hard task. I had lost my user name and password. I couldn't even remember what email address I used to create the account. Maya was able to find my account and help me with cancelling the recurring payment and even getting me a refund for the last payment that came out. Thank you so much.

MF

Mark Falconer

03/01/23

5 out of 5

Recently contacted Nord through using…

Recently contacted Nord through using the online chat app service. I was quickly connected with a customer service representative Skylar who helped me out with my issue, Skylar was very efficient and even improved my subscription 👍👍. Skylar was quick and extremely helpful…highly recommend these service.

L

LD

03/01/23

5 out of 5

Eugene answered my questions quickly…

Eugene answered my questions quickly and efficiently and assuaged my payment issues. Would definitely recommend NordVPN to friends based on their customer service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].