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SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4591-4600 out of 11737

W

Will

03/03/23

5 out of 5

great service

Del was very helpful in troubleshooting my issue, helped walk me through setup with a 64 bit arm system. After several different attempts all my issues are resolved. I was stumped, thanks for the help, Del.

C

Craig

03/03/23

5 out of 5

Elmer did a great job recommending a…

Elmer did a great job recommending a quick solution.

RM

Ricardo Moraes

03/03/23

5 out of 5

Great customer support

Your customer support service is awesome!

C

Coltron

03/03/23

5 out of 5

They were focused on me

They were focused on me. For example, I didn't have to wait for the representative to reply to my instant messages - I could see they were reading them right away, and replying to them.

U

uh

03/03/23

5 out of 5

Password Reset

Maya assisted me in getting my password reset to an account that I didnt even know I had! It was super easy to do and I got my situation cleared up within 5 or so minutes. Shoutout to you Maya! 🙏

AE

A E

03/03/23

5 out of 5

Quality Experience With Customer Service

I recommend NordVPN based on the short experience I had with the services. The foremost quality that stood out to me was the attention to detail and rapid response with any questions I had. Regardless of whether it was user error or not, the level of confidence I had in being able to ask for assistance and receive it quickly from the team was worthy of my own standards. With Appreciation, An Individual That Cares

DM

David Myron

03/03/23

5 out of 5

Ace customer support

Great customer support, helped me to get a download for an older version of NordVPN to run on my legacy OS.

K

Kare

03/03/23

5 out of 5

Sylas was really patient and helped me…

Sylas was really patient and helped me resolve the issues I was experiencing. He took time to answer my questions and waited to make sure the issues didn’t reoccur.

AH

Anna Henry

03/03/23

5 out of 5

I am not technically savvy

I am not technically savvy, that’s why I am so happy for the customer service I have received from NordVpn. I am visiting family in Italy for a couple of weeks, and I am enjoying keeping up with United States shows when I have downtime. Whenever I have had issues with streaming services, NordVpn representatives have been through, very experienced and above all patient when teaching me tech steps. Today, Jason and Del went above and beyond to help me solve some streaming issues. So far very ...

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M

MARIA

03/03/23

5 out of 5

Earl was very friendly and…

Earl was very friendly and knowledgeable. He was very patient with me and all my questions. He made my experience very enjoyable.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].