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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4551-4560 out of 11737

A

Anna

03/05/23

5 out of 5

A very efficient and friendly Arden!

I was supported by an agent called Arden who was really knowledgable, really efficient and super friendly. Everything was sorted within minutes and they answered all my questions. Thanks Arden!

A

AJ

03/05/23

5 out of 5

Harley helped resolve issue with router…

Harley helped resolve issue with router set up and connection. Great job!

C

Carol

03/05/23

5 out of 5

I needed help downloading an older version

My machine crashed and when it was restored, I needed help downloading an older version of Nord to work on the older OS. Nicole at NordVPN was very helpful and accommodating. She found a solution right away and saved my day. Thanks Nicole and NordVPN for your most excellent support.

PP

Phillip Pitt

03/05/23

5 out of 5

Skylar

The customer services rep, Skylar actually wanted to help. Was useful, patient and effective. Got me a good deal, and resolved my issues promptly. Can't fault that.!

LM

Lorena Muleiro

03/05/23

5 out of 5

Such a great support team

Such a great support team, they are very efficient and they always help me to solve my issues with my conection

LA

Lorenzo Aguilar

03/05/23

5 out of 5

Jack help me out

Jack help me out. I was just about to cancel and ask for a refund. When he definitely helped me out with changing my mind and keeping my subscription. Thank you again.

MF

Mike Fujimori

03/05/23

5 out of 5

resolution of difficult issues!

This app can be very difficult for those not tech savy and I almost cancelled my subscription. There are multiple issues I had to resolve to activate full protection, but Kara walked me thru cobweb of resolutions to activate all elements of this app and now I feel secure.

J

Jeff

03/05/23

5 out of 5

Aoife was knowledgable and very helpful.

Date of experience: March 06, 2023

SK

Sarah Kurtel

03/05/23

5 out of 5

I have been using NORDVPN for more than…

I have been using NORDVPN for more than a year and well... Still love it. my brother got it for me for my birthday and it makes my day to day easier.

JP

Jill Polanski

03/05/23

5 out of 5

Top job

Bart was clear concise and very able, problem sorted in minutes

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].