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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4541-4550 out of 11737

M

megan

03/06/23

5 out of 5

I was going to cancel my service!

I was going to cancel my service due to really not understanding what I was paying for. Maya was excellent at providing info about NordVPN and convincing me that keeping it was in my best interest. She was friendly, polite, and very professional. Please pass along my thanks!

R

Rahul

03/06/23

5 out of 5

Quick resolution

Richard and Brad were quick in helping sort the issue

JF

J F

03/06/23

5 out of 5

Violet and Allison were great and…

Violet and Allison were great and prompt in helping me. Great customer service and extremely polite.

JG

Jan Gaasbeek

03/06/23

5 out of 5

good service NordVPN service dept

Had a problem with the registration of my new subscription bought from a third party. Via Chat the service department (Lea) helped me out swiftly. So far, also about other queries, I received excellent service.

ET

Eslam Tolba

03/05/23

5 out of 5

Quick and helpful support

I had an issue with live streaming buffering and tried the advice from the ChatBot but didn't help, I was connected to Norman who supported me to change the VPN connection type and the issue didn't happen again until now, thanks :)

HV

Hglv Vecy

03/05/23

5 out of 5

The team at support is really supportive.

The team at support is really supportive and taking their own time understand the issue of the customer very well. Jeff and Jane from the support team helped me resolve the issue I encountered. Wishing success to Nord, the team at Nord VPN and it's other services. So glad to be a Nord user so far.

CW

Chase Weggeland

03/05/23

5 out of 5

Authentication Issues

I've been having authentication issues, but Jeffery and Brad helped me resolve it.

BV

Ben Vos

03/05/23

5 out of 5

Very quick and effective

Had some issues with annoying push notifications for their mobile app. Sent a fairly annoyed mail to their CS mail, got a reply within 20 hours with an actual pertinent solution. Replying to that email, I got another very quick reply.

M

MM

03/05/23

5 out of 5

The agent Annie was helpful and fast in…

The agent Annie was helpful and fast in response. I am happy for her help. Thank you Annie.

CH

Craig Hunter

03/05/23

5 out of 5

Skylar was very helpful in keeping me…

Skylar was very helpful in keeping me as a customer. Thanks!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].