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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4531-4540 out of 11737

A

AS

03/06/23

5 out of 5

Great customer service

Mason was extremely helpful and patient in dealing with my connection issues, which turns out were probably an error on my side!

AZ

Alexey Zelmanovich

03/06/23

5 out of 5

Norman helped me set-up SmartDNS

Norman helped me set-up SmartDNS. He was very proffessional and easy to talk to

M

MC

03/06/23

5 out of 5

The representative guided me in…

The representative guided me in starting service with NordVPN. He answered all of my questions needed for clarity and was quite helpful. Highly recommend.

DK

Dawid Kozioł

03/06/23

5 out of 5

Larry helped me in few minutes

Larry helped me in few minutes, helpful and kind dude :D hope to always get support staff like that 5/5

L

Liam

03/06/23

5 out of 5

Excellent Customer Care

Wade @Nord Customer Care was brilliant. They dealt with my problem quickly and very professionally. Simply excellent service 5/5!

JG

Jan Gaasbeek

03/06/23

5 out of 5

good service NordVPN service dept

Had a problem with the registration of my new subscription bought from a third party. Via Chat the service department (Lea) helped me out swiftly. So far, also about other queries, I received excellent service.

L

Liam

03/06/23

5 out of 5

Excellent Customer Care

Wade @Nord Customer Care was brilliant. They dealt with my problem quickly and very professionally. Simply excellent service 5/5!

F

frank

03/06/23

5 out of 5

email issues

Bart, was extremely helpful and took care of the issue right away!

PH

Peter hillmore

03/06/23

5 out of 5

Kingsley was very helpful and patient…

Kingsley was very helpful and patient and solved my problem

MF

Mariela Feal

03/06/23

5 out of 5

I would like to thanks Harrison

I would like to thanks Harrison, he helped me a lot with my issues, He did a really good job.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].