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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4511-4520 out of 11737

JW

Jeremiah Williams

03/07/23

5 out of 5

Great VPN and great support team even when error are made during sign up

I have used Nord VPN in the past and it was a great service, I have recently just signed back up but made a error during sign up at 1.30AM, even at these late hours I was able to get in contact with a member of staff who helped fix and resolve the problem in a matter of minutes. If you dont have a VPN this is the place to be.

Z

ZQ

03/07/23

5 out of 5

Great customer service from Ruby!

Date of experience: March 08, 2023

CP

Christian Petersen

03/07/23

5 out of 5

Fast VPN & good service

Fast VPN, good service via 24/7 chat to help with problems.

IA

Ignacio Alvarez

03/07/23

5 out of 5

Nathaniel was very helpful in granting…

Nathaniel was very helpful in granting access to my account and also giving me a discount for my membership

B

billy

03/07/23

5 out of 5

Linus was very helpful

Linus was very helpful and very knowledgeable. I am a difficult customer and Linus remained kind, calm and help me solve my issues.

MH

Mark Huber

03/07/23

5 out of 5

Skylar's advice was to the point and…

Skylar's advice was to the point and clearly communicated. In general NordVPN needs to keep up quality and reliability of it service since many other service providers are higher rates and a lot cheaper.

BH

Ben Hurt

03/07/23

5 out of 5

Speedy service

The issue was sorted in about 10 mins by Kevin and Cynthia and they offered me a better deal that got me 18 months of additional subscription for staying as a customer rather than using a new customer deal.

TL

Tyler Lambert

03/07/23

5 out of 5

I had a billing concern

I had a billing concern Tyrone took care of me in a big way. I can't recommend NordVPN more to simple users for both their service and their customer service.

F

Fariz

03/07/23

5 out of 5

Leopold, 5 star customer service agent

Leopold was the customer service agent that helped me. He was patient with me. He helped me to work through different issues. At the end, we found that I had to use the NordVPN installer from the app store and use the IKEV2 protocol for connection.

G

George

03/07/23

5 out of 5

Support? More like Sales

I don't know if Arden is a support specialist or not but he definitely handled my issue like he was a salesman.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].