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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4491-4500 out of 11737

Z

Zac

03/08/23

5 out of 5

Brad was a great support representative…

Brad was a great support representative and was incredibly patient and understanding in discussing my issue. Even though my issue ended up being unrelated to what I thought it was, Brad didn't get angry at any step and was actively trying to think of solutions for my problem. All in all, great service and I'm glad there are still good support representatives in the tech industry.

MK

Mr Kargathra

03/08/23

5 out of 5

Excellent customer service

Excellent customer service provided by Charlie at Nord VPN. Resolved my issues very quickly and kept me onboard as a happy customer.

R

Rim

03/08/23

5 out of 5

very helpful customer support

very helpful customer support, stayed as long as needed to resolve the issue related to the subscription

TD

Ton de Looff

03/08/23

5 out of 5

I had a write-off

I had a write - off which was not okay. Via live chat they offered me a good deal. Great company and good response.

K

kaneaoaaron

03/08/23

5 out of 5

Kevin helped me by resetting my MFA

Kevin helped me by resetting my MFA. He also provided me a link to walk me through the process of reestablishing my MFA.

CM

Chris Moorby

03/08/23

5 out of 5

DELS A TOP MAN

DEL WAS VERY PATIENT & PROFESSIONAL. I WAS A BIT A BIT IRRITATED AT THE BEGINNING AS THIS ISSUE KEEPS HAPPENING BUT DEL DID HIS JOB WELL. WELL PLEASE - JUST HOPE IT DOESNT HAPPEN AGAIN

P

Paul

03/07/23

5 out of 5

Good customer service

Jacob solved a complex issue for me quickly and patiently, a very good customer service experience

K

Kylie

03/07/23

5 out of 5

it was very helpful

it was very helpful, thanks for your help Calvin, Damon and Rosalyn! :)

FL

Foo Lam

03/07/23

5 out of 5

Hats Off To Theodore

Obviously hats off althought it took me 7 to 8 hours to resolve my issue but Theodore helped me patiently. Thank you very much

KR

Kirill Radaev

03/07/23

5 out of 5

Ruby was fast to respond and they also…

Ruby was fast to respond and they also offered me a deal I liked and it made me change my mind of the subscription.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].