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NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4471-4480 out of 11737

SS

Sanjay Sharma

03/09/23

5 out of 5

Elmer is awesome

Elmer is awesome, he knew what to look for, he knows what he's talking about, he is friendly, and he's REALLY level and down to Earth, I couldn't think of a better representative that I would want to have help me if I even tried. Nina before I spoke to Elmer was great too. Elmer as far as I'm concerned is someone that needs to be in charge of people, and needs to be in a position of leadership given the way he addressed me, how patiently he was waiting on me, how many times he wound up ...

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J

Julian

03/09/23

5 out of 5

My thanks to Debra for sorting out my payment issue

Debra was really helpful and understood my issue

Z

Zach

03/09/23

5 out of 5

The Man, The Myth, The Legend. Carl.

In the land that is customer service, one name stands out amongst them all. Carl. Carl took the time to help me with a very technical issue. He is not only a legend for his patients, but also for his kindness. Carl troubleshooted every concern I had and found a solution to my problem. Carl will go down in history as my favorite customer service employee.

TB

Tom Brown

03/08/23

5 out of 5

I had really good support from Harley

I had really good support from Harley. Who was brilliant at trouble shooting a tricky VPN problem and got me connected again.

JA

joep albers

03/08/23

5 out of 5

Great service

I had a problem with my vpn but khai helped me with it. great service would recommand!

AC

Alan Cuthbertson

03/08/23

5 out of 5

My Nord vpn kept disconnecting

My Nord vpn kept disconnecting. After reporting this to their support team they spent quite some time and numerous emails helping to rectify the problem. Each time they came back to me very fast

MB

Mike Barile

03/08/23

5 out of 5

Swift solution by a live agent to my…

Swift solution by a live agent to my problem

C

customer

03/08/23

5 out of 5

Darwin to the rescue

Darwin helped me with resolving my disconnection issues. true professional. calm and collected.

GA

Graham Allegretto

03/08/23

5 out of 5

Fixed the issue fast!

Eryc was super helpful and figured out a solution that fixed my issue that I had been fighting with for days! One of the best customer service experiences I've had!

GP

giovanni pasini

03/08/23

5 out of 5

Auto renewal refund and help

So I had auto renewal and I wanted to refund it because I wanted to upgrade my plan (the auto renewal was billed 1 day ago). Agent Penny and Donald was really helpful and did everything professionally. I am super satisfied with nordVPN and their agent/help support.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].