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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4451-4460 out of 11737

VB

viorel bozga

03/10/23

5 out of 5

Connection problems, instant resolved by Khai

Promptitude and quickness

MP

Moderní Právník

03/10/23

5 out of 5

Great customer support from Nova

Great customer support when Nova helped me to get through problems with MFA, she was way more helpful then her colleagues, thanks.

NN

Nicholas Nerbo

03/10/23

5 out of 5

Love Nord! Fast, Reliable, Easy & fast tech support.

Love nordvpn. Thank you always.

KA

Kianoosh Azizi

03/10/23

5 out of 5

The best thing about Roger was his patience and his efforts to find the solution to my problem. I wanted to thank him and appreciate his work. he was amazingly responsive.

The best thing that I have ever experienced with this company is the customer service. They respond fast and efficiently.

BB

Bob Bronsard

03/10/23

5 out of 5

the agents were very helpful and…

the agents were very helpful and knowledgeable. helped with 2 problems and we were sucsessfull

RS

Raz Sofer

03/10/23

5 out of 5

Awesome support, awesome product.

I have been a user for almost 4 years, never had issues - Awesome support, awesome product. Zack was very patient and very helpful. Even if the product was not that good (which is not the case), the support is what would get me to join.

L

Leonardo

03/10/23

5 out of 5

Good VPN and good Customer Service from Khai

We used NordVPN for many years and only once had an issue with Italy servers in particular. Khai from the customer support team was very helpful and showed us how to overcome the issue by connecting to Obfuscated Italian servers and it worked without issues.

M

mahmoud

03/09/23

5 out of 5

Thanks for the support team khai for…

Thanks for the support team khai for the help

P

Philissa

03/09/23

5 out of 5

Customer Service Rep Khia is excellent

Customer Service Rep Khia is excellent, knowledgeable, and prompt. I have yet to use the VPN but will return later to give a review.

P

Peter

03/09/23

5 out of 5

It is fast and I haven't had ANY…

It is fast and I haven't had ANY issues, which is remarkable and very pleasant. I would recommend it to anyone.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].