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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 4421-4430 out of 11737

N

Nathan

03/12/23

5 out of 5

Fantastic customer service and service quality

I was offered 18 months for free upon renewal, Thomas from customer support was very helpful. I’ve been a happy customer for 3 years and am very satisfied with the quality of the service overall.

LF

Logan Fleur

03/12/23

5 out of 5

Helpful & honest

Having recently come to the end of a 3-year subscription, I couldn't find the same option on their site. Spoke with one of their support agents Sabrina, who explained the changes made and their rationale. Delightful conversation! 🐈‍⬛

TM

t m

03/12/23

5 out of 5

Skylar helped to resolv my problem.

Skylar helped to resolv my problem. and it was completely resolved!

TR

The Riddler Project

03/12/23

5 out of 5

NordVPN is pretty much a must

Ezekiel was a major help in solving all my issues with the beginning phases of setting it up and running plex. I am very grateful and Nord VPN after trying multiple others has by far the fastest service and best UI of any of them.

K

Kyle

03/12/23

5 out of 5

Good service from Hunter!

Nords been a decent and reliable VPN for the last few years. Unfortunately I recently had an issue where my subscription didn't amend and I missed an offer. But I spoke to agent Hunter and they were friendly and helped me out. Always good when a company treats it's recurring customers well

N

No

03/12/23

5 out of 5

The customer service was amazing

The customer service was amazing and efficient. However, the company should bundle the price to begin with as it is very misleading.

RA

Rafae Abdulsamad

03/12/23

5 out of 5

Ezekiel excellent support

Ezekiel was very patient and helped me through all the trouble shooting steps, eventually we solved the problem.

T

Tom

03/12/23

5 out of 5

Hunter was very helpful and great at…

Hunter was very helpful and great at helping me out with a problem. Easy and fast no headache .Thank you very much

KS

K S

03/11/23

5 out of 5

Easy correspondence

Easy correspondence with Nick via chat. He was very helpful in trying to find a solution to my query.

V

Von

03/11/23

5 out of 5

Trish was able to help my concern with…

Trish was able to help my concern with the VPN vonnection and I very much appreciate it..

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].